Awarded contract

Customer contact centre solution

Details

Value
GBP 2,471,104
Duration
4 years
Topic
Customer Relation Management software package
Published
31 March 2023

Tender description

Provision and support of customer contact system solution for customer service delivery

Timeline

  1. Completed: Award published31 March 2023
    Current notice
  2. Completed: Award date1 May 2023
  3. Next: Contract expiry date31 March 2027in 7 months

About the buyer

Lancashire County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48445000 · Customer Relation Management software package

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.