Customer services

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1,790 Customer services awards found

Expired contract
23FND005 The People's Projects - Scotland Videos
The National Lottery Community FundSupplier(s) Raw Film ProductionsGBP 41,325Awarded 23 January 2023Expiring 22 May 2023Advertising film production
Expired contract
Purchase of UK ETS Carbon Allowances & service fee
Ministry of DefenceSupplier(s) EDF Energy Renewables LtdGBP 3,075,000Awarded 23 January 2023Expiring 31 March 2023Billing system
Awarded contract
Central Customer Services Unit, Reception and Office Refit at Aras an Chontae, Carrick-on-Shannon, Co. Leitrim
Leitrim County CouncilAwarded 17 January 2023Construction work
Expired contract
CS22594 - Customer Services Advisor
UK Shared Business Services - UKSBSSupplier(s) HAYS SPECIALIST RECRUITMENT LTDGBP 12,274Awarded 17 January 2023Expiring 31 March 2023Supply services of personnel including temporary staff
Expired contract
GSS23014 RM6160 Customer Service Advisor
UK Shared Business Services - UKSBSSupplier(s) HAYS SPECIALIST RECRUITMENT LTDGBP 8,139.6Awarded 16 January 2023Expiring 31 March 2023Supply services of personnel including temporary staff
Awarded contract
Framework Agreement for Learning and Development
The City of Edinburgh Council
Supplier(s)
13 suppliers
Camilla Training Aspects
City of Glasgow College
Green Cross Training
GTG Training
HGV Training Services Limited
mcsence communications ltd
Raeburn Training Ltd
Robertson Training Ltd
Sibbald Training
Supportive Solutions Ltd
The Road Haulage Association Ltd
Training for Care
UK Learning Network
GBP 1,155,695.56Awarded 16 January 2023Health and safety services
Awarded contract
Framework Agreement for Learning and Development
The City of Edinburgh Council
Supplier(s)
13 suppliers
Camilla Training Aspects
City of Glasgow College
Green Cross Training
GTG Training Limited
HGV Training Services Limited
mcsence communications ltd
Raeburn Training Ltd
Robertson Training Ltd
Sibbald Training
Supportive Solutions Ltd
The Road Haulage Association Ltd
Training for Care
UK Learning Network Limited
GBP 1,155,694Awarded 16 January 2023Education and training services
Awarded contract
Sanctuary Housing - MS Adoption Change and Digital Skills Partner
Sanctuary Housing AssociationSupplier(s) HableGBP 60,000Awarded 13 January 2023
Awarded contract
Panel for Staff Wellbeing Training & Development Services
University College Cork (UCC)Awarded 10 January 2023Training services
Awarded contract
20/095 - Step 1 - Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland
Gas Networks IrelandSupplier(s) Fexco LimitedEUR 16,800,000Awarded 9 January 2023Helpdesk services
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Awarded contract
Tender for the supply of Temporary Administrative Personnel
Longford and Westmeath Education and Training BoardAwarded 9 January 2023Administration services
Awarded contract
20/095 - Step 1 - Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland
Gas Networks IrelandAwarded 5 January 2023Call centre
Awarded contract
Enterprise Telephony
North Northamptonshire CouncilSupplier(s) 8X8 UK LIMITEDGBP 1,169,838Awarded 3 January 2023Expiring 2 January 2028Radio, television, communication, telecommunication and related equipment
Expired contract
Digital and Customer Services Function software
Hartlepool Borough CouncilSupplier(s) Granicus-Firmstep LtdGBP 40,560Awarded 3 January 2023Expiring 31 January 2024Software package and information systems
Expired contract
COV - Corporate Workwear and Personal Protective Equipment Framework - AWARD
Coventry City Council
Supplier(s)
4 suppliers
Bunzl UK Ltd
Chelmsford safety
Fleet Factors Ltd
SMI Group
GBP 160,000Awarded 1 January 2023Expiring 31 December 2023Clothing, footwear, luggage articles and accessories
Expired contract
Supply of Euro Metal Bins (Four Wheeled Waste Bins) 2022
Wigan Metropolitan Borough CouncilSupplier(s) Storm Environmental LtdGBP 62,910Awarded 1 January 2023Expiring 31 December 2023Sewage, refuse, cleaning and environmental services
Expired contract
23FND002 The People's Project - Voting Adjudicator
The National Lottery Community FundGBP 100,000Awarded 1 January 2023Expiring 1 September 2023
Awarded contract
Salary Sacrifice Car Scheme
Southern Water Services LtdAwarded 1 January 2023Expiring 31 December 2026
Expired contract
CSG - Expert Insight and advisory support
HM Revenue & Customs (HMRC)Supplier(s) Gartner UK LtdGBP 109,900Awarded 1 January 2023Expiring 31 December 2023Business services: law, marketing, consulting, recruitment, printing and security
Expired contract
Interpreting Services for Royal Borough of Kingston upon Thames
Royal Borough of Kingston upon ThamesSupplier(s) ITL (North East) Limited, SUPREME LINGUISTIC SERVICES LTDGBP 145,000Awarded 1 January 2023Expiring 1 January 2025Other community, social and personal services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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