Customer services

Find customer services opportunities in seconds below. Search through thousands of customer services awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

1,790 Customer services awards found

Awarded contract
User Engagement
Teignbridge District CouncilSupplier(s) INVUSE LIMITEDGBP 20,000Awarded 14 April 2023
Expired contract
Customer Service Modernisation Design Digital Specialists
Department For Work and Pensions (DWP)Supplier(s) Coforge UK LimitedGBP 500,000Awarded 14 April 2023Expiring 13 October 2023IT services: consulting, software development, Internet and support
Expired contract
CBC-1488-T-CB Biggleswade Library Refurbishment Supply and Installation FFE Fit Out - AWARD
Central Bedfordshire CouncilSupplier(s) The Design ConceptGBP 224,343Awarded 11 April 2023Expiring 31 August 2024Library furniture
Awarded contract
Graduation Attire and Photography
Cardiff UniversitySupplier(s) Marston Events Limited, H Tempest LtdGBP 450,000Awarded 6 April 2023Special clothing and accessories
Expired contract
Managed IT Infrastructure for Libraries Public IT
London Borough of IslingtonSupplier(s) UBS LtdGBP 179,795Awarded 3 April 2023Expiring 29 March 2024Software package and information systems
Awarded contract
Gaelic Language Classes, Gaelic Skills Training in Customer Service and Tour Guides for Island Communities
Argyll and Bute CouncilSupplier(s) Private Gaelic tutor, Fèisean nan GàidhealGBP 400,000Awarded 2 April 2023Education and training services
Awarded contract
Business Process Improvement platform and Customer Relationship Management platform
Clare County CouncilSupplier(s) Granicus-Firmstep LtdEUR 450,000Awarded 2 April 2023Internet and intranet software development services
Awarded contract
Digital Front Door Online portal 2022 - AWARD
Dudley Metropolitan Borough CouncilSupplier(s) Granicus-Firmstep LtdAwarded 1 April 2023Expiring 31 March 2028IT services: consulting, software development, Internet and support
Awarded contract
Library Services - Bookboon
Department For Work and Pensions (DWP)Supplier(s) The Access GroupGBP 201,656Awarded 1 April 2023Expiring 31 March 2027Library management services
Expired contract
Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Hertfordshire County CouncilSupplier(s) SERCO LIMITEDGBP 4,742,285Awarded 1 April 2023Expiring 31 March 2024Call centre
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Expired contract
Executive and leadership Development Portal
capitalEsourcingSupplier(s) Ashridge Executive & Organisation Development LtdGBP 15,000Awarded 1 April 2023Expiring 1 April 2024Management training services
Expired contract
Licensing provision for Digital Transformation process
Barnsley Metropolitan Borough CouncilSupplier(s) Insight Direct (UK) LtdGBP 1,031,850.84Awarded 31 March 2023Expiring 31 March 2026IT services: consulting, software development, Internet and support
Awarded contract
Business Process Improvement platform and Customer Relationship Management platform
Clare County CouncilSupplier(s) Granicus-Firmstep LimitedAwarded 29 March 2023Software programming and consultancy services
Awarded contract
Media Capture App - Lewisham and Greenwich NHS Trust (ST22-P155)
Lewisham and Greenwich NHS TrustSupplier(s) TISSKI LIMITEDGBP 104,000Awarded 27 March 2023
Awarded contract
Gym and Studio Equipment
North Lanarkshire CouncilSupplier(s) Indigo Fitness1,500,000Awarded 22 March 2023Fitness equipments
Expired contract
Lot 1 - Apprenticeship Training - Customer Service Practitioner Level 2 & Customer Service Specialist Level 3
Isle of Wight CouncilSupplier(s) HTP Apprenticeship College LtdGBP 20,175Awarded 19 March 2023Expiring 18 March 2026
Awarded contract
Electronic Case Management System (Fitness to Practise)
General Optical CouncilSupplier(s) iTS Computing LtdGBP 443,543Awarded 13 March 2023Software development services
Awarded contract
Digital Front Door Online portal 2022
Dudley Metropolitan Borough CouncilSupplier(s) Granicus-Firmstep LtdGBP 1,500,000Awarded 10 March 2023IT services: consulting, software development, Internet and support
Awarded contract
DBS Checking Service - Flintshire County Council
Flintshire County CouncilAwarded 7 March 2023Business and management consultancy services
Awarded contract
Loss Adjusting Services
Southern Water Services LtdAwarded 3 March 2023

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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