Customer services

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1,790 Customer services awards found

Awarded contract
Burnley Borough Council and Liberata UK Limited - Strategic Partnership, Deed of Variation
Burnley Borough CouncilSupplier(s) Liberata UK LimitedGBP 7,720,667Awarded 15 April 2026Expiring 1 February 2030IT services: consulting, software development, Internet and support
Awarded contract
Network of Employability Support and Training – Vocational Training Framework 2026-2030
Capital City Partnership
Supplier(s)
20 suppliers
Borders College
CERT
CHALLENGES CATALYST LTD
Direct Partners Ltd
Dumfries and Galloway College
Edinburgh College
Enable Scotland (Leading the Way)
Fife College
Hub International
Intowork
mcsence communications ltd
Next Generation Training Limited
PEOPLEPLUS GROUP LIMITED
Pitman Training Scotland
Raeburn Training Ltd
Staff Power Training Limited
THE ENERGY TRAINING ACADEMY CIC
The Larder West Lothian
Triage Central Limited
West Lothian College - MAIN CONTACT FOR QQ
GBP 14,285,705Awarded 10 April 2026Vocational training services
Awarded contract
Scaffolding and Safe Working Platforms
Wolverhampton HomesSupplier(s) ASCENT ACCESS SCAFFOLDING LIMITEDGBP 3,464,704Awarded 8 April 2026Expiring 16 February 2031Scaffolding erection work
Awarded contract
Lumicks Service Contract
The University of KentSupplier(s) LUMICKS B.V.72,912Awarded 2 April 2026Expiring 31 March 2028Repair and maintenance services of medical and precision equipment
Awarded contract
TREE WORKS
South Kesteven District CouncilSupplier(s) Crimson Kings (midlands) ltdGBP 600,000Awarded 1 April 2026Expiring 31 May 2028Tree-clearing services
Awarded contract
Gas Supply
Durham ConstabularySupplier(s) BlueLight CommercialGBP 0.01Awarded 1 April 2026Expiring 31 March 2030
Awarded contract
Customer Service Software
Ashford Borough CouncilSupplier(s) Britannic Technologies LimitedGBP 35,760Awarded 1 April 2026Expiring 31 March 2029Software package and information systems
Awarded contract
BaDC-1600 CCTV Service & Maintenance and New CCTV Camera Installs for Bassetlaw District Council
East Northamptonshire District CouncilSupplier(s) Specialist Security Consultants LimitedGBP 2,250,000Awarded 1 April 2026Expiring 31 March 2031Surveillance and security systems and devices
Awarded contract
Telephony Licences
West Lancashire Borough CouncilSupplier(s) 3C Logic IncGBP 75,162.6Awarded 31 March 2026Expiring 23 March 2029Programming services of packaged software products
Awarded contract
ICT-25-022 Transport Management Solution
Education Authority Northern IrelandSupplier(s) Allocate Software LimitedGBP 832,853Awarded 31 March 2026IT services: consulting, software development, Internet and support
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Awarded contract
The Inspire Multi Academy Trust (TIMAT) ~ Catering Tender
The Inspire Multi Academy TrustSupplier(s) GOOSEMOOR EDUCATERING LIMITED1,394,000Awarded 27 March 2026Expiring 24 May 2029School catering services
Awarded contract
CM3087 Contingent Labour
Yorkshire Water Services LtdSupplier(s) Morson Human Resources Limited (t/a Morson Talent)GBP 150,000,000Awarded 27 March 2026Expiring 31 May 2029Supply services of personnel including temporary staff
Awarded contract
Temporary Labour for GWR
Great Western Rail (FirstGroup)Supplier(s) ADECCOGBP 6,318,265Awarded 27 March 2026Expiring 31 May 2029Supply services of personnel including temporary staff
Expired contract
Howden units For The Hayfield Art Block Project
City of Doncaster CouncilSupplier(s) Howden Joinery LimitedGBP 39,032.42Awarded 23 March 2026Expiring 31 July 2026Fitted kitchens
Awarded contract
W738 - 6 x Brompton bikes, storage unit and ongoing maintenance
Derby City CouncilSupplier(s) BROMPTON BICYCLE LIMITEDGBP 16,170Awarded 16 March 2026Expiring 16 March 2029Bicycles
Expired contract
S30069 Signal Setting Rules Safety Risk Assessment
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedGBP 125,085.44Awarded 11 March 2026Expiring 30 April 2026Development consultancy services
Awarded contract
Mersey Ferries Catering Concession Contract Lot 1B - Seacombe Ferry Terminal Café
Liverpool City Region Combined AuthoritySupplier(s) CROSBY FRESH LIMITEDGBP 2,840,000Awarded 9 March 2026Expiring 28 March 2029Catering services for transport enterprises
Awarded contract
RHUL-26052 Springer Nature Compact Agreement 2026 - 2028 (Library Subscription)
Royal Holloway, University of LondonAwarded 5 March 2026Newspapers, journals, periodicals and magazines
Awarded contract
HM2139 - HRA Responsive Works & Services - Drainage Services
Wiltshire CouncilSupplier(s) Cleansing Service Group Ltd, Drain Services LtdGBP 3,979,530.24Awarded 4 March 2026Expiring 29 March 2028Sewage, refuse, cleaning and environmental services
Awarded contract
Membership of ICS for 3 years
National Savings and InvestmentsSupplier(s) INSTITUTE OF CUSTOMER SERVICEAwarded 3 March 2026Expiring 31 January 2029Market research services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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