Customer services

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1,790 Customer services awards found

Awarded contract
Award of A4 Accounts Payable Officer
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdGBP 7,413Awarded 11 August 2024Supply services of personnel including temporary staff
Awarded contract
WAES Learning and Employability Programme Provider
Westminster City CouncilSupplier(s) Adult Education Employment and Training LtdGBP 690,000Awarded 9 August 2024Adult and other education services
Expired contract
Airport Lounge Development Concessionaire at Jersey Airport, Channel Islands
Ports of JerseySupplier(s) SwissportALD LimitedAwarded 9 August 2024Expiring 30 June 2025Miscellaneous furniture and equipment
Awarded contract
5 Councils Corporate Services Project
South Oxfordshire District CouncilSupplier(s) Capita Business Services LtdGBP 24,736,269Awarded 5 August 2024Treasury services
Awarded contract
Award of CT1353 - Mini Competition for Granton Site Wide Factoring utilising Edinburgh Factoring...
The City of Edinburgh CouncilSupplier(s) RMG Scotland LimitedAwarded 5 August 2024Property management services of real estate on a fee or contract basis
Expired contract
Provision of UK Customer Satisfaction Index Report
Driver and Vehicle Licensing AgencySupplier(s) INSTITUTE OF CUSTOMER SERVICEGBP 27,800Awarded 1 August 2024Expiring 31 July 2026Research and development services and related consultancy services
Expired contract
Homes England - Customer Service Improvement
Homes EnglandSupplier(s) Deloitte LLPGBP 24,000Awarded 1 August 2024Expiring 30 August 2024Business services: law, marketing, consulting, recruitment, printing and security
Awarded contract
Security & Stewarding Services 067-2024 Provision of Event Security and Stewarding Services at MCCCL
Manchester City CouncilSupplier(s) Carlisle Security Services LtdGBP 1,500,000Awarded 29 July 2024Security services
Awarded contract
North Northamptonshire Council Education Case Management System
North Northamptonshire CouncilSupplier(s) The Access GroupGBP 913,597Awarded 18 July 2024Expiring 17 July 2029IT services: consulting, software development, Internet and support
Expired contract
GB-Manchester: ACE 525 ITT - "All In" Arts Access Scheme - Development of Standards and Accreditation Plan
Arts Council EnglandSupplier(s) Attitude is EverythingGBP 79,900Awarded 18 July 2024Expiring 31 July 2025Legal documentation and certification services
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Awarded contract
ITSM Tool
Advisory Conciliation and Arbitration Service (ACAS)Supplier(s) Halo Service Solutions LtdGBP 400,000Awarded 15 July 2024Expiring 14 July 2028Software package and information systems
Awarded contract
PE0480 Energy Bureau of Services and the Procurement of Energy Suppliers
Peabody TrustSupplier(s) Inspired EnergyGBP 650,000Awarded 9 July 2024Energy and related services
Awarded contract
Temp and Perm Recruitment PSL (Framework)
Thirteen Housing Group Ltd
Supplier(s)
8 suppliers
ADECCO
Axis Recruitment Ltd
CAPITAL OUTSOURCING GROUP LIMITED
DEEKAY TECHNICAL RECRUITMENT LIMITED
Nigel Wright Group Ltd
Niyaa People
Reed
REED SPECIALIST RECRUITMENT LIMITED
GBP 8,000,000Awarded 3 July 2024Recruitment services
Awarded contract
Provision of an Automated Assistant for Customer Services
Renfrewshire CouncilSupplier(s) ICS.AI LTDGBP 560,000Awarded 1 July 2024Software maintenance and repair services
Awarded contract
NEC Citizens Access
Brighton and Hove City CouncilSupplier(s) NEC Software Solutions UK LtdGBP 103,194.44Awarded 1 July 2024Expiring 31 July 2027Software package and information systems
Awarded contract
Out of Hours Telephone Service 2024 - AWARD
Curo Places LtdSupplier(s) Appello Careline Limited220,000Awarded 1 July 2024Expiring 30 June 2027Call centre
Expired contract
Customer Service Fit out
South Kesteven District CouncilSupplier(s) Lindum Group LtdGBP 350,815Awarded 1 July 2024Expiring 9 September 2024Construction work
Awarded contract
Provision of Regulatory Reporting Advice
Water Industry Commission for ScotlandSupplier(s) Water Research Centre LimitedGBP 80,000Awarded 27 June 2024Consultative engineering and construction services
Awarded contract
Parking Enforcement & Operations
Royal Borough of Kingston upon ThamesSupplier(s) APCOA Parking (UK) LtdGBP 31,997,993.33Awarded 26 June 2024Parking services
Awarded contract
HMRC Total Security Services
HM Revenue & Customs (HMRC)Supplier(s) Mitie Property Services (UK) LtdGBP 225,000,000Awarded 24 June 2024Expiring 23 June 2034Security services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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