Customer services

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1,790 Customer services awards found

Awarded contract
Great Yarmouth Borough Council Environmental Health, Planning and Licensing IT System - AWARD
East Suffolk CouncilSupplier(s) IDOX SOFTWARE LTDGBP 434,990Awarded 7 October 2024Expiring 6 October 2033Industry specific software package
Awarded contract
GYBC Environmental Health, Planning and Licensing IT System
Great Yarmouth Borough CouncilSupplier(s) IDOX SOFTWARE LTDGBP 434,990Awarded 7 October 2024Software package and information systems
Awarded contract
Security Services
City of London CorporationSupplier(s) ISS GroupGBP 84,300,000Awarded 7 October 2024Access control system
Expired contract
PLC - Pratical Law & West Law for 2024-2025
Derbyshire Dales District CouncilSupplier(s) THOMSON REUTERS (PROFESSIONAL) UK LIMITED - GRCAwarded 4 October 2024Expiring 31 March 2025
Awarded contract
Complaints Handling Tracker
Office of Communications (Ofcom)Supplier(s) BDRC ContinentalGBP 114,958Awarded 2 October 2024Expiring 26 February 2027Market research services
Awarded contract
Provision of Patient Transport Services in Cambridgeshire & Peterborough
NHS Midlands and Lancashire CSU, NHS EnglandSupplier(s) ERS MedicalGBP 53,009,011Awarded 1 October 2024Expiring 30 September 2029Patient-transport vehicles
Expired contract
Laptop Build and Deploy
Office of Gas and Electricity Markets (Ofgem)Supplier(s) Stone Computers LtdGBP 120,000Awarded 1 October 2024Expiring 30 June 2025Portable computers
Expired contract
Interim Monitoring Officer
Derbyshire Dales District CouncilGBP 34,020Awarded 26 September 2024Expiring 31 January 2025
Awarded contract
The Provision of a Customer Service Telephony System
Crown Commercial ServiceSupplier(s) Cinos LtdGBP 375,108.9Awarded 16 September 2024Expiring 15 September 2027Networks
Expired contract
Award of a Call of Contract under Prison Education Dynamic Purchasing System for Catering Training for residents of HMP Huntercombe
Ministry of JusticeSupplier(s) The Clink CharityGBP 60,180Awarded 16 September 2024Expiring 15 September 2025Education and training services
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Awarded contract
Out of Hours service for Housing, Health Protection and Customer Services
Chichester District CouncilSupplier(s) PPP Taking Care LtdPound Sterling (GBP) 290,000Awarded 7 September 2024
Expired contract
Recruitment Agency for the recuriment of Director of Governance & Corporate Services (Monitoring Officer)
Derbyshire Dales District CouncilSupplier(s) GatenbySanderson LimitedGBP 10,728Awarded 2 September 2024Expiring 2 December 2024
Expired contract
BT1733 - Regulatory Services
Luton CouncilSupplier(s) Accordio LtdGBP 26,500Awarded 2 September 2024Expiring 31 October 2024Software package and information systems
Awarded contract
Sedurity Services
City of London CorporationSupplier(s) ISS GroupGBP 84,300,000Awarded 1 September 2024Expiring 31 August 2033Security services
Expired contract
Customer Survey Tool
NHS Business Services AuthoritySupplier(s) Snap Surveys Ltd (m)GBP 43,858Awarded 1 September 2024Expiring 31 August 2026Software-related services
Awarded contract
Rail Replacement
ABELLIO EAST MIDLANDS LIMITEDAwarded 1 September 2024Taxi services
Awarded contract
Concession Contract for the Provision of Catering Services at the Scottish National Portrait Gallery
National Galleries of ScotlandSupplier(s) Sodexo LtdGBP 7,828,253Awarded 28 August 2024Catering services
Awarded contract
Award of 701_1532 Lodge Visitor Centre Woodchip
Forestry and Land ScotlandSupplier(s) James D Bilsland LtdAwarded 26 August 2024Agricultural, forestry, horticultural, aquacultural and apicultural services
Awarded contract
CWC23140 - Washroom Services
Wolverhampton City CouncilSupplier(s) Personal Hygiene Services LtdGBP 280,000Awarded 16 August 2024Expiring 15 August 2028Facility related sanitation services
Expired contract
Apprenticeship for Customer Service Specialist Level 3
Crown Commercial ServiceSupplier(s) Ginger Nut Media LtdGBP 24,000Awarded 12 August 2024Expiring 11 December 2025Training services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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