Customer services

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1,790 Customer services awards found

Awarded contract
Framework for the Delivery of Employment Academies
Belfast City Council
Supplier(s)
6 suppliers
DFPF LTD
Fit Ltd
Gaelchúrsaí Ltd
The Northern Ireland Childminding Association
West Belfast Partnership Board
Workforce Training Services ltd
GBP 8,999,998Awarded 25 November 2024Education and training services
Awarded contract
Education and People Focused Apprenticeships
West Northamptonshire CouncilSupplier(s) Ixion Holdings LtdGBP 99,000Awarded 20 November 2024Expiring 20 November 2028Staff training services
Expired contract
T0608 Customer Focussed DMRB & MCHW Reqs and specifications
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 99,878.08Awarded 19 November 2024Expiring 31 March 2025Development consultancy services
Awarded contract
Provision of Apprenticeship for Customer Service Practitioner Level 2
Crown Commercial ServiceSupplier(s) Ginger Nut Media LtdGBP 70,000Awarded 18 November 2024Expiring 17 November 2028Education and training services
Awarded contract
FW Service - Cloud Contact Management - Multi 0124
SSE Services plcSupplier(s) Accenture (UK) LimitedAwarded 15 November 2024Programming services of packaged software products
Awarded contract
Customer Service Excellence (CSE) Accreditation
Scottish Courts and Tribunals ServiceSupplier(s) Assessment Services LtdGBP 124,080Awarded 13 November 2024Certification services
Awarded contract
global research/advisory
Westminster City CouncilAwarded 12 November 2024Research services
Awarded contract
Uplands Manor Primary School ~ Catering Tender
Uplands Manor Primary SchoolSupplier(s) abm catering limitedGBP 1,085,215.6Awarded 11 November 2024School catering services
Awarded contract
SC22135 - Electric Fastrack Services
Kent County CouncilSupplier(s) London General Transport Services LtdGBP 120,000,000Awarded 10 November 2024Expiring 9 November 2039Public road transport services
Awarded contract
Window Cleaning
East Riding of Yorkshire CouncilSupplier(s) Blenheim Cleaning Services, Pro clean Facilities ltd., Kingston Cleaning ServicesGBP 146,000Awarded 4 November 2024Expiring 3 November 2028Window-cleaning services
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Awarded contract
DN726697-Workwear & Personal Protective Equipment (PPE)
Broxtowe Borough CouncilSupplier(s) Contego Safety Solutions Ltd, PK SafetyGBP 320,000Awarded 1 November 2024Expiring 31 October 2026Protective and safety clothing
Awarded contract
global research/advisory
Westminster City CouncilSupplier(s) Gartner UK LtdGBP 367,800Awarded 1 November 2024Expiring 30 October 2026Research services
Expired contract
COPD / Disease Management Pathway
Guy's & St Thomas' NHS Foundation TrustSupplier(s) Lenus Health LtdGBP 33,000Awarded 1 November 2024Expiring 31 March 2025Medical software package
Expired contract
Consultancy advice to lead the discovery, design and potential implementation of a new service delivery model for Dudley Council. - AWARD
Dudley Metropolitan Borough CouncilSupplier(s) Ignite Consulting LtdGBP 202,160Awarded 29 October 2024Expiring 28 October 2025Business analysis consultancy services
Awarded contract
Cambridgeshire County Council Highways Services Asset Management System
Cambridgeshire County CouncilSupplier(s) Symology LimitedGBP 891,165Awarded 23 October 2024Expiring 22 October 2031Software package and information systems
Awarded contract
Peakon Staff Engagement Survey Services
Nursing and Midwifery CouncilSupplier(s) Workday LtdGBP 168,685.2Awarded 22 October 2024Expiring 21 October 2027Software package and information systems
Awarded contract
CITB Voice of the Customer Platform and Support Services
Construction Industry Training BoardSupplier(s) Qualtrics LLCGBP 348,650Awarded 22 October 2024IT services: consulting, software development, Internet and support
Awarded contract
WH23012 - Roofing Repairs and Maintenance
Wolverhampton City CouncilSupplier(s) BAX Construction LtdGBP 1,600,000Awarded 14 October 2024Expiring 13 October 2029Roof repair and maintenance work
Awarded contract
Security & Gateline Provision 2024
Trenitalia c2c LimitedGBP 47,908,649.88Awarded 8 October 2024Security services
Awarded contract
Fusion21 Materials Supply and Associated Services Framework
Fusion21 Members Consortium
Supplier(s)
17 suppliers
AKW Medicare
Bradfords Building Supplies Ltd
Burden Civils (infrastructure Solutions) Wolseley UK Ltd
City Electrical Factors Limited
City Plumbing Supplies Holdings Ltd (CPS)
Dennis & Robinson Ltd T/A Paula Rosa Manhattan
Edmundson Electrical Limited
Huws Gray Ltd
Magnet Trade
Moores Furniture Group Limited
Powred Heating Components Ltd
PROCare Shower & Bathroom Centre Ltd
REXEL UK LIMITED
STARK Building Materials UK
Travis Perkins Trading Company Limited trading as Benchmarx
UK Plumbing Supplies Ltd
Your Electrical Supplies, Service & Solutions (A) Ltd
GBP 250,000,000Awarded 8 October 2024Electrical equipment and apparatus

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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