Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 8 June 2022
Customer digital services appointment based case management pilot
Thirteen Housing Group LtdClosing 17 June 2022Software consultancy services
Closed tenderPublished 27 May 2022
SMP Alliance - Supply of Drainage products
National Highways LimitedGBP 3,000,000Closing 17 June 2022Drainage pipes
Expired contract
Provision of Glassbox - Session Replay Software
Crown Commercial ServiceSupplier(s) Glassbox Digital UK LtdGBP 18,089Awarded 20 May 2022Expiring 19 May 2023IT software package
Closed tenderPublished 26 May 2022
Invitation to Tender to Upgrade IT and Communications Equipment and Services for Chesham Town Council
Chesham Town CouncilClosing 24 June 2022IT services: consulting, software development, Internet and support
Stale Pre-tenderPublished 26 May 2022
Customer Digital Services - Consultancy prior notification
Thirteen Housing Group LtdClosing 9 June 2022Software consultancy services
Stale Pre-tenderPublished 25 May 2022
Planning, Enforcement, Building Control and Land Charges System
Denbighshire County CouncilSoftware package and information systems
Expired contract
Customer Experience Research
Valuation Office AgencySupplier(s) Bostock Marketing Group Ltd trading as BMG ResearchGBP 112,420Awarded 11 May 2022Expiring 16 May 2023Research and development services and related consultancy services
Stale Pre-tenderPublished 25 May 2022
Planning, Enforcement, Building Control and Land Charges System
Denbighshire County CouncilSoftware supply services
Closed tenderPublished 24 May 2022
Contact Centre Support Officer
Sandwell Metropolitan Borough CouncilGBP 1,554Closing 30 May 2022Supply services of personnel including temporary staff
Expired contract
T0309 Delivering behavioural insight and change
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedGBP 249,922.38Awarded 12 May 2022Expiring 31 March 2023Research and development services and related consultancy services
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Closed tenderPublished 23 May 2022
Asset Inspection, Testing & Portfolio Management
Scottish WaterGBP 140,000,000Closing 1 July 2022Technical inspection and testing services
Closed tenderPublished 23 May 2022
SMP Alliance - Temporary Labour
National Highways LimitedGBP 25,000Closing 6 June 2022Recruitment services
Expired contract
ITT288 - Appointment for a Supplier of Cleaning & Janitorial Supplies - AWARD
University of Northampton e-TenderingSupplier(s) John Astley & Sons LtdGBP 240,585Awarded 10 March 2022Expiring 31 March 2025Cleaning and polishing products
Closed tenderPublished 20 May 2022
TfL 96020 Customer Insights Study - Retail
Transport for LondonClosing 6 June 2022Market research services
Closed tenderPublished 20 May 2022
Plymouth College of Art
Plymouth College of ArtClosing 17 June 2022Canteen and other restricted-clientele cafeteria services
Stale Pre-tenderPublished 20 May 2022
TfL 96020 Customer Insights Study - Retail
Transport for LondonGBP 120,000Closing 7 June 2022Market research services
Expired contract
AL1361 - Melksham Campus Dryside Sports Equipment
Wiltshire CouncilSupplier(s) Continental Sports LtdGBP 36,089.96Awarded 9 May 2022Expiring 22 July 2022Sports goods and equipment
Expired contract
Provision of Customer Experience Survey 2022/25
Crown Commercial ServiceSupplier(s) IPSOS (MARKET RESEARCH) LTDGBP 1,166,540Awarded 19 April 2022Expiring 31 December 2025Customer survey services
Awarded contract
M365 Platform Implementation
Oxford City CouncilSupplier(s) Boxxe LimitedGBP 32,755Awarded 19 May 2022
Closed tenderPublished 18 May 2022
Multi operator framework for service design
Dublin City CouncilClosing 13 June 2022Specialist training services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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