Expired contract

Provision of Glassbox - Session Replay Software

Details

Value
GBP 18,089
Duration
1 year
Topic
IT software package
Published
27 May 2022

Tender description

To supplement Google Analytics CCS requires session replay software. Session replay software will enable the business and key DDS teams to observe, replay, UX test and analyse user interaction across our digital services, on a grander scale. Thus leading to leaner, data-led decision making to improve digital customer experience, create frictionless digital journeys and better understand and measure customer behaviour.

Timeline

  1. Completed: Award date20 May 2022
  2. Completed: Award published27 May 2022
    Current notice
  3. Completed: Contract expiry date19 May 2023

About the buyer

Crown Commercial Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48517000 · IT software package

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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