Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,251 Customer experience notices found

Awarded contract
YWS Customer Relationship Management (Software Tool and Systems Integrator)
Yorkshire Water Services LtdSupplier(s) IBM UNITED KINGDOM LIMITEDGBP 9,021,846Awarded 5 September 2022IT services: consulting, software development, Internet and support
Closed tenderPublished 17 October 2022
SMP Alliance - M62 Compound Fencing
National Highways LimitedGBP 75,000Closing 24 October 2022Fencing components
Closed tenderPublished 17 October 2022
SMP Alliance - M62 Compound Electrical Works
National Highways LimitedGBP 400,000Closing 24 October 2022Electrical installation work
Closed tenderPublished 17 October 2022
SMP Alliance HSWE Onboarding - E Learning
National Highways LimitedGBP 40,000Closing 31 October 2022System software acceptance testing consultancy services
Closed tenderPublished 11 October 2022
First TPE Video Surveillance System (VSS/CCTV) Renewal
FirstGroup Holdings LimitedGBP 5,550,000Closing 10 November 2022Surveillance and security systems and devices
Closed tenderPublished 7 October 2022
Concession Contract for the Operational Management of Glossop Markets and adjacent Commercial Business spaces
High Peak Borough CouncilClosing 9 December 2022Hotel, restaurant and retail trade services
Awarded contract
Merchant Acquiring Services 2022
Cornwall CouncilSupplier(s) Worldpay LimitedGBP 300,000Awarded 1 October 2022Banking services
Expired contract
Ofwat and Consumer Council for Water Customer research on sewage in homes in England and Wales
Water Services Regulation Authority (Ofwat)Supplier(s) Thinks Insight and Strategy (Britain Thinks) LimitedGBP 54,500Awarded 4 January 2022Expiring 31 March 2022Market research services
Stale Pre-tenderPublished 5 October 2022
Meeting Rooms - Video Conferencing Refresh (phase 3)
Department for EducationClosing 18 October 2022Computer equipment and supplies
Closed tenderPublished 4 October 2022
AC0366 Help to Live at Home Alliance *New*
Wiltshire CouncilClosing 31 March 2023Health and social work services
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Awarded contract
CO02454 Pre-Employment Checks - Vetting Services
Essex County CouncilSupplier(s) Complete Background Screening LtdGBP 900,000Awarded 30 September 2022Miscellaneous business and business-related services
Awarded contract
FWoW Connections Portal - Phase 1 additional costs
Northern Gas NetworksAwarded 28 September 2022IT services: consulting, software development, Internet and support
Expired contract
Citizen Event History - Analytics
Department For Work and Pensions (DWP)Supplier(s) Scott Logic LimitedGBP 2,089,050Awarded 21 June 2022Expiring 31 March 2023IT services: consulting, software development, Internet and support
Stale Pre-tenderPublished 27 September 2022
Pre Market Engagement for the provision of In Cab Technology Systems
Belfast City CouncilSoftware package and information systems
Closed tenderPublished 22 September 2022
Soft Market Testing - Leisure Catering Electronic Point of Sale & Kitchen Management System
Durham County CouncilClosing 28 October 2022Machinery for mining, quarrying, construction equipment
Closed tenderPublished 21 September 2022
Pre-Market Sounding: Claims Handling
BiP SOlutionsGBP 1Closing 30 September 2022Financial and insurance services
Stale Pre-tenderPublished 21 September 2022
Enterprise IT Service Management Solution - Market Engagement
University Hospitals Birmingham NHS Foundation TrustHelpdesk and support services
Awarded contract
Caerphilly Interchange – RIBA Stage 2 Project Brief
Caerphilly County Borough CouncilSupplier(s) Grimshaw Architects LLPGBP 545,393.53Awarded 27 June 2022Building consultancy services
Awarded contract
Caerphilly Interchange – RIBA Stage 2 Project Brief
Caerphilly County Borough CouncilSupplier(s) Grimshaw Architects LLPGBP 545,393.53Awarded 27 June 2022Design consultancy services
Awarded contract
RFQ - National Measurement System SURVEY for Private Businesses
National Physical LaboratoryGBP 100,000Awarded 24 October 2022

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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