Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

872 Customer experience awards found

Expired contract
GB-Middlesbrough: ERDF - Mobile Phone Application to enable scale-up for Hospitality Guaranteed Ltd
Teesside UniversitySupplier(s) Langley FoxallGBP 30,000Awarded 2 October 2020Expiring 31 December 2020Software development services
Awarded contract
Build, host and support WCC and RBKC websites on Drupal 8
Royal Borough of Kensington and ChelseaSupplier(s) Zoocha LtdGBP 231,250Awarded 1 October 2020
Awarded contract
Provision of Mobile and Field Connectivity
Scottish WaterSupplier(s) Vodafone Ltd, TELEFONICA UK LIMITEDAwarded 29 September 2020Mobile-telephone services
Awarded contract
Telephone and data transmission services
Scottish WaterSupplier(s) Vodafone Ltd, TELEFONICA UK LIMITEDAwarded 29 September 2020Telecommunication consultancy services
Awarded contract
Contact management software package
Thames Water Utilities LimitedAwarded 25 September 2020Contact management software package
Awarded contract
Mobile-telephone services
National Transport AuthoritySupplier(s) Vix Technology (UK) LtdEUR 6,192,000Awarded 18 September 2020Communications control system
Expired contract
Service Design Support
Department of Health and Social CareSupplier(s) Ernst & Young LLP (EY)GBP 160,738Awarded 14 September 2020Expiring 23 October 2020General management consultancy services
Expired contract
Office Transformation Programme Tender - Phase 2 and Associated Works
Welland Procurement UnitSupplier(s) Studio Fourteen Interiors LimitedGBP 223,963.73Awarded 10 September 2020Expiring 1 February 2022Office block construction work
Awarded contract
IT services: consulting, software development, Internet and support
Northern Gas NetworksSupplier(s) TPoint Solutions LtdGBP 195,000Awarded 10 September 2020IT services: consulting, software development, Internet and support
Expired contract
Design, build and implement, host and support of Enfield Council's website and Web CMS
London Borough of EnfieldSupplier(s) Squiz UK LtdGBP 165,872Awarded 8 September 2020Expiring 9 September 2022Software package and information systems
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Awarded contract
Bi-borough Tech Strategy Consultancy
Westminster City CouncilSupplier(s) CIVITEQ TRADING LIMITEDGBP 55,130Awarded 3 September 2020
Expired contract
Support for Better Buckinghamshire service reviews
Buckinghamshire CouncilSupplier(s) AMEO PROFESSIONAL SERVICES LIMITEDGBP 350,000Awarded 1 September 2020Expiring 28 May 2021General management consultancy services
Expired contract
Cambridgeshire County Council Cambridgeshire Lifeline Project Alarm Receiving Centre
Cambridgeshire County CouncilSupplier(s) Astraline – Part of Johnnie Johnson Housing Trust LtdGBP 160,600Awarded 30 August 2020Expiring 1 September 2024Call centre
Expired contract
Design and Development of Websites, Portals and Ecommerce
Johnnie Johnson Housing TrustSupplier(s) MediaworksGBP 455,288Awarded 18 August 2020Expiring 18 August 2022World wide web (www) site design services
Awarded contract
World wide web (www) site design services
Johnnie Johnson Housing TrustSupplier(s) MediaworksGBP 455,288Awarded 18 August 2020World wide web (www) site design services
Awarded contract
Library and archive services
University of SouthamptonSupplier(s) METADATIS LTDEUR 45,500Awarded 17 August 2020Library and archive services
Awarded contract
IT services: consulting, software development, Internet and support
Northern Gas NetworksSupplier(s) TPoint Solutions LtdGBP 195,000Awarded 6 August 2020IT services: consulting, software development, Internet and support
Expired contract
Customer Experience Strategy
East West Railway Company LtdSupplier(s) Quadrangle Research Group LimitedGBP 100,000Awarded 3 August 2020Expiring 1 May 2021General management consultancy services
Awarded contract
ITS201396-009 SEND Funding Solution
Leeds City CouncilSupplier(s) STCS LimitedGBP 127,560Awarded 3 August 2020
Expired contract
Firmstep Customer Experience Platform
London Borough of Waltham ForestSupplier(s) Granicus-Firmstep LtdGBP 751,986Awarded 1 August 2020Expiring 31 July 2022

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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