Customer experience

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872 Customer experience awards found

Expired contract
Managed Support Service for Admissions and NISTR
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedGBP 509,576Awarded 1 June 2023Expiring 30 April 2024System and support services
Expired contract
Mobility as a Service Application Contracts Finder Award Notice
West Midlands Combined AuthoritySupplier(s) FOD Mobility UK LimitedGBP 1,285,775Awarded 1 June 2023Expiring 31 May 2025Software package and information systems
Expired contract
Award of SSP Cutover & Hypercare Manager
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdGBP 241,338Awarded 1 June 2023Expiring 3 October 2024IT services: consulting, software development, Internet and support
Awarded contract
Consultancy Services
Thames Water Utilities Limited
Supplier(s)
41 suppliers
4C Associates Limited
Accenture (UK) Limited
Aecom
ARCADIS CONSULTING (UK) LIMITED
ATOS IT SERVICES UK LIMITED
Avasant UK Limited
BAIN & COMPANY INC. UNITED KINGDOM
Baringa Partners LLP
CGI IT UK Ltd
Cognizant Worldwide Limited
Complete Strategy Ltd
Credera ltd
Curzon and Company LLP
Deloitte LLP
Economic Insight
Efficio Ltd
Ernst & Young LLP (EY)
Flint Global Limited
FRONTIER ECONOMICS LIMITED
Gleeds Cost Management Limited
IBM UNITED KINGDOM LIMITED
Ignite Consulting Ltd
Jacobs U.K. Limited
KPMG LLP
McKinsey and Company, Inc. United Kingdom
Metyis UK Ltd
MOORHOUSE CONSULTING LIMITED
Mott MacDonald Limited
OAKLAND GROUP SERVICES LIMITED
PA Consulting Services Ltd
Richard Aczel Ltd (T/A Aczel&Co)
SIA PARTNERS UK PLC
Sopra Steria Limited
Specialist Computer Centres PLC
TATA Consultancy Services Ltd
TECH MAHINDRA LIMITED
TETRA TECH LIMITED (WYG ENGINEERING LIMITED)
The Boston Consulting Group UK LLP
Turner & Townsend Limited
VALCON GROUP UK LIMITED
Wipro Limited
136,000,000Awarded 31 May 2023Financial and insurance services
Expired contract
Designing and running the BR-MeX pilot year
Water Services Regulation Authority (Ofwat)Supplier(s) IFF ResarchGBP 179,961Awarded 30 May 2023Expiring 31 March 2024Research consultancy services
Awarded contract
Provision of Customer Experience Platform
Crown Commercial ServiceSupplier(s) Qualtrics, LLCGBP 1,291,892Awarded 30 May 2023Expiring 29 May 2027IT software package
Expired contract
Award of Programme Manager - Business Readiness
Scottish GovernmentSupplier(s) ASA Recruitment (Quick Quotes)GBP 246,936Awarded 25 May 2023Expiring 5 July 2024IT services: consulting, software development, Internet and support
Expired contract
Award of SSP - Data Officer
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdGBP 52,303Awarded 25 May 2023Expiring 31 May 2024IT services: consulting, software development, Internet and support
Awarded contract
TfGM Mobile App Shell Delivery 20220705BRMA
Transport for Greater ManchesterSupplier(s) Softwire Technology LimitedGBP 1,749,750Awarded 25 May 2023
Expired contract
T1002 Wivenhoe House Architectural Consultant
University of EssexSupplier(s) Purcell Architecture Limited30,000Awarded 11 May 2023Expiring 17 August 2023Architectural and related services
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Awarded contract
GIS Core Platform & Data Model (incl. GIS Tooling)
Yorkshire Water Services Ltd8,000,000Awarded 11 May 2023Software package and information systems
Awarded contract
T23-040HCO Integrated Leisure Management Software Solution Tender
Derry City & Strabane District Council750,000Awarded 28 April 2023IT services: consulting, software development, Internet and support
Awarded contract
Technical support outputs for the Maritime Digital Delivery Services (MDDS) (ND-0269)
Ministry of DefenceSupplier(s) Carbon60 LimitedGBP 9,960,000Awarded 26 April 2023
Awarded contract
Point of sale system for sport and leisure venues
Falkirk CouncilSupplier(s) Gladstone LimitedGBP 559,808Awarded 14 April 2023Point of sale (POS) software package
Awarded contract
Lead Consultant for SecOps Modules (Vulnerability Response and Integration with SN)
Department For Work and Pensions (DWP)Supplier(s) FLYFORM LTDGBP 96,000Awarded 11 April 2023
Expired contract
Award of PMO Assurance Manager
Scottish GovernmentSupplier(s) ASA Recruitment (Quick Quotes)GBP 191,874Awarded 11 April 2023Expiring 15 December 2023IT services: consulting, software development, Internet and support
Awarded contract
Provision of Internal Audit Services
National Transport AuthoritySupplier(s) Deloitte Ireland LLP, RSM Northern Ireland (UK) LimitedAwarded 5 April 2023Accounting and auditing services
Awarded contract
EPOS with Inventory Management System and Service
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Awarded 5 April 2023Inventory management software package
Awarded contract
Shannon Airport is seeking a suitable partner to build both a new Shannon Airport website and a new booking engine ecommerce functionality provider to further drive customer and digital innovatio
Shannon Airport Authority DACSupplier(s) KMP Associates Limited t/a AeroParkerAwarded 4 April 2023World wide web (www) site design services
Awarded contract
Customer Experience Platform
Norfolk County CouncilSupplier(s) GOSS INTERACTIVE LIMITEDGBP 1,468,115Awarded 4 April 2023Software package and information systems

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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