Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience awards and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

872 Customer experience awards found

Expired contract
Service Modernisation Programme
Department For Work and Pensions (DWP)Supplier(s) IFF ResarchGBP 720,494.1Awarded 3 November 2023Expiring 2 November 2025Research and development services and related consultancy services
Awarded contract
Website Services for Ayrshire College
Ayrshire CollegeSupplier(s) Bright SignalsGBP 77,200Awarded 24 October 2023Internet services
Awarded contract
NCC830B BEST Transformation Delivery Partner
Northumberland County CouncilSupplier(s) Deloitte LLPGBP 2,886,110.41Awarded 19 October 2023Business and management consultancy and related services
Awarded contract
Customer Experience Measurement Partner
East West Railway Company LtdSupplier(s) Walnut Unlimited Ltd (trading as ICM Unlimited)GBP 792,000Awarded 18 October 2023Expiring 17 October 2026Research and development services and related consultancy services
Awarded contract
Visa and Citizenship Application Services - Lot 1 - Africa and Middle East
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGBP 316,000,000Awarded 18 October 2023Expiring 17 October 2027General public services
Awarded contract
Visa and Citizenship Application Services - Lot 2 - Americas, Eur, Can, Aus
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGBP 303,000,000Awarded 18 October 2023Expiring 17 October 2027General public services
Awarded contract
Visa and Citizenship Application Services - Lot 3 - China and Taiwan
Home OfficeSupplier(s) VF Worldwide Holdings LimitedGBP 147,000,000Awarded 18 October 2023Expiring 17 October 2027General public services
Awarded contract
Visa and Citizenship Application Services - Lot 5 - United Kingdom
Home OfficeSupplier(s) Teleperformance LimitedGBP 163,000,000Awarded 16 October 2023Expiring 15 October 2027General public services
Awarded contract
Smart Meter Optimised Digital Billing & Customer Management System
Severn Trent Water LtdSupplier(s) Kraken Technologies LimitedAwarded 8 October 2023Software maintenance and repair services
Awarded contract
22/011 - Provision of Customer Experience Measurement and Insight Programme
Gas Networks IrelandSupplier(s) W5 Marketing Intelligence LimitedEUR 2,000,000Awarded 8 October 2023Business and management consultancy and related services
Never miss a tender
Get new Customer experience opportunities delivered to your inbox.
Set up alerts Save this search
Expired contract
Award of Automation - Admin Support Officer
Scottish GovernmentSupplier(s) Venesky-Brown Recruitment LtdGBP 16,230Awarded 5 October 2023Expiring 9 January 2024Administration, defence and social security services
Awarded contract
22/011 - Provision of Customer Experience Measurement and Insight Programme - PQQ Stage
ErviaAwarded 4 October 2023Survey design services
Awarded contract
Input and Output Communications
HM Revenue & Customs (HMRC)Supplier(s) Restore DIgital LimitedGBP 140,000,000Awarded 2 October 2023Expiring 1 October 2030Scanning services
Expired contract
Royal Navy Website Development Support Service (707985450)
Ministry of DefenceSupplier(s) e3 Media Limited (trading as Great State)8,000,000Awarded 25 September 2023Expiring 25 September 2025
Expired contract
Customer Experience Consultant for BEST Service to Customers
Northumberland County CouncilSupplier(s) KMTP LimitedAwarded 25 September 2023Expiring 31 March 2024
Expired contract
Customer Experience Engine and maturity
National Highways LimitedSupplier(s) KPMG LLPGBP 189,752Awarded 14 September 2023Expiring 31 March 2024Research and development consultancy services
Awarded contract
Implementation of Enterprise Service Management Solution
New City CollegeAwarded 12 September 2023Software implementation services
Expired contract
Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedGBP 1,250,000Awarded 4 September 2023Expiring 3 September 2025IT services: consulting, software development, Internet and support
Expired contract
EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions Limited1,250,000Awarded 4 September 2023Expiring 4 September 2025
Awarded contract
ACHA Transformation Consultancy Services
Argyll Community Housing Association LtdSupplier(s) Arneil JohnstonGBP 52,430Awarded 30 August 2023Business and management consultancy and related services

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

National Highways Limited
46
£22.2m
HM Revenue & Customs (HMRC)
45
£530.6m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
Thames Water Utilities Limited
11
£0.0
National Transport Authority
10
£11.3m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

Win more customer experience contracts with Stotles

Get customer experience alerts, buyer intelligence and bid tools — all in one place.

Try for free