Customer experience

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2,251 Customer experience notices found

Closed tenderPublished 27 April 2015
Contract for the Provision of a Universal Information and Advice (UIA)
Barnsley Metropolitan Borough CouncilClosing 11 May 2015Research and development services and related consultancy services
Expired contract
DFT T-TEAR Lot 2 Framework / PJ445 Target Customer Experience Development - Customer Experience Research
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITED, LENS-TECHGBP 82,082Awarded 18 March 2015Expiring 31 May 2015Civil engineering consultancy services
Closed tenderPublished 10 February 2015
United Kingdom-Newton Abbot: Radio, television, communication, telecommunication and related equipment
Westcountry Housing AssociationGBP 225,000Closing 20 March 2015Radio, television, communication, telecommunication and related equipment
Closed tenderPublished 6 January 2015
SS14 66 - Provision of Customer Satisfaction Surveys at Household Waste Recycling Centres for Kent County Council
Kent County CouncilGBP 3,114,922Closing 28 January 2015Food, beverages, tobacco and related products
Awarded contract
T1 Redevelopment Strategy / Consultancy Services
daa plcArchitectural, construction, engineering and inspection services
Awarded contract
Provision of Customer Experience Metrics and Associated Services
ErviaCustomer satisfaction survey
Expired contract
TV Licensing Web Prototype
The British Broadcasting Corporation (BBC)GBP 400,000Expiring 30 September 2008
Closed tenderPublished 1 October 2007
TV Licensing Web Prototype
The British Broadcasting Corporation (BBC)Closing 2 August 2007
Closed tenderPublished 2 July 2007
OS5907 INTEGRATED REQUEST MANAGEMENT & DELIVERY SYSTEM (IRMDS)
British LibraryClosing 22 January 2009
Expired contract
OS5907 INTEGRATED REQUEST MANAGEMENT & DELIVERY SYSTEM (IRMDS)
British LibraryGBP 2,500,000Expiring 2 July 2014
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Awarded contract
GLA Digital Team On-Site User Researcher
Greater London AuthoritySupplier(s) INTERACT CONSULTING LIMITEDGBP 120,000Awarded 3 October 1981

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
75
£10.1bn
National Highways Limited
72
£33.2m
Transport for London
40
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
31
£1.6bn
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
26
£560.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
20
£27.9m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m
AtkinsRéalis UK Limited
8
£2.9m
GOSS INTERACTIVE LIMITED
8
£4.5m

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