Call centre

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1,182 Call centre notices found

Closed tenderPublished 13 January 2025
Business Travel Management Services 2025
University of SouthamptonGBP 33,000,000Closing 24 February 2025Travel management services
Awarded contract
Out of Hours Call Handling & Homelessness Triage
Redcar and Cleveland Borough CouncilSupplier(s) Beyond HousingGBP 82,000Awarded 1 April 2025Expiring 31 March 2028Scraper machines
Closed tenderPublished 7 January 2025
Single Party Framework Agreement for the support and maintenance of the Building Control Management System (BCMS) for the National Building Control Office
Dublin City CouncilEUR 4,500,000Closing 17 February 2025Helpdesk services
Awarded contract
Household Water Saving Retrofit Audits
NORTHUMBRIAN WATER GROUP LIMITEDAwarded 19 November 2024Consulting services for water-supply and waste consultancy
Closed tenderPublished 11 December 2024
Telephony and Communication Services Dynamic Purchasing System
Scottish GovernmentGBP 30,000,000Closing 27 March 2026Switchboards
Awarded contract
Out of Hours Call Handling Service
Orbit Group LtdSupplier(s) Fortem Solutions LtdGBP 112,780Awarded 17 October 2024Office-support services
Awarded contract
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureAwarded 29 November 2024Architectural, construction, engineering and inspection services
Expired contract
LDC-408b On Demand Transport (Application and Call Centre Provider)
Lichfield District CouncilSupplier(s) WEDRTGBP 18,600Awarded 2 December 2024Expiring 1 June 2025Software package and information systems
Closed tenderPublished 18 November 2024
Call Centre Services
Bus Eireann/Irish BusEUR 2,500,000Closing 16 December 2024Telephone operator services
Awarded contract
Reading Borough Council - Planned and Reactive Lift Maintenance
Westworks Procurement LtdSupplier(s) Rubax Lifts LimitedGBP 1,250,000Awarded 1 November 2024Expiring 1 November 2029Lifts
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Awarded contract
Provision of FM Services (Mechanical, Electrical and Building Fabric)
First Trenitalia West Coast Rail Ltd (t/a Avanti West Coast)Awarded 27 September 2024Repair and maintenance services of building installations
Awarded contract
Waste Management Software Platform - G-Cloud 13
Kingston upon Hull City CouncilSupplier(s) Bartec Municipal Technologies LimitedGBP 123,480Awarded 1 November 2024Expiring 1 November 2027Information technology services
Closed tenderPublished 6 November 2024
Electronic Monitoring Digital Delivery Partner
Ministry of JusticeGBP 6,000,000Closing 15 November 2024
Awarded contract
Postal Services
NORTHUMBRIAN WATER GROUP LIMITEDAwarded 31 October 2024Postal services
Awarded contract
Forensic Medical & Healthcare Services - CPA/SPU/2059
Cheshire ConstabularySupplier(s) Mite Care and Custody LtdGBP 7,000,000Awarded 1 April 2024Expiring 31 March 2028
Expired contract
PR2207A - Call Centre With Call Recording & Transcription
Parliamentary and Health Service OmbudsmanSupplier(s) Microsoft LtdGBP 106,091Awarded 1 November 2024Expiring 31 October 2025Telecommunications equipment and supplies
Awarded contract
Cleaning Services (Calico Reference FCP037)
Calico Homes LtdSupplier(s) SBFM LimitedGBP 1,022,687.7Awarded 22 October 2024Expiring 21 October 2029Cleaning and sanitation services
Stale Pre-tenderPublished 16 October 2024
Customer Contact Centre Software
Wales & West Utilities LtdGBP 800,000Software-related services
Closed tenderPublished 14 October 2024
CFT 3670 – Provision of Out of Hours Call Centre Service to South Dublin County Council
South Dublin County CouncilClosing 7 November 2024Telephone-answering services
Awarded contract
CFT 3670 – Provision of Out of Hours Call Centre Service to South Dublin County Council
South Dublin County CouncilAwarded 14 October 2024Telephone-answering services

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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