Call centre

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511 Call centre awards found

Expired contract
IOPC Call Centre Solution
Independent Office For Police ConductSupplier(s) Redcentric Solutions LtdGBP 72,711Awarded 19 April 2020Expiring 28 April 2023Computer network services
Expired contract
LAS 111 Clinical Assessment
London Ambulance Service NHS TrustSupplier(s) Health Technologies (t/a Qured)GBP 158,000Awarded 16 April 2020Expiring 15 April 2021Call centre
Expired contract
Temporary Call Routing Service
Student Loans CompanySupplier(s) SABIO LtdGBP 90,000Awarded 13 April 2020Expiring 12 October 2020IP telephone services
Awarded contract
Call centre
Tees Valley Combined AuthoritySupplier(s) : Lemon Business Solutions LtdGBP 200,000Awarded 1 April 2020Call centre
Expired contract
Temporary COVID-19 Welfare Call Centre
Hampshire County CouncilSupplier(s) Impact Call Centre LtdGBP 900,000Awarded 31 March 2020Expiring 30 September 2020Call centre
Awarded contract
Call centre
Hampshire County CouncilSupplier(s) Impact Call Centre LtdGBP 900,000Awarded 31 March 2020Call centre
Expired contract
Nightingale London Support for Call Centre
NHS EnglandSupplier(s) KPMG LLPGBP 808,000Awarded 26 March 2020Expiring 29 April 2020Business and management consultancy and related services
Awarded contract
Call centre
NHS National Services ScotlandSupplier(s) Pursuit Digital LtdGBP 1,078,068Awarded 19 March 2020Call centre
Awarded contract
Call centre
Health Service Executive (HSE)Supplier(s) Vision Consulting Ltd.EUR 4,927,848Awarded 18 March 2020Systems and technical consultancy services
Awarded contract
TPR1107 - Telephony and Network Solutions SME
The Pensions RegulatorSupplier(s) The Crown Consulting Group Limited (formerly Clarity Analysis Ltd)GBP 28,500Awarded 16 March 2020
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Expired contract
OCC Project - Hosting (Sentinel Platform)
WARWICKSHIRE POLICESupplier(s) Specialist Computer Centres PLCGBP 1,034,362Awarded 4 March 2020Expiring 3 March 2023
Expired contract
Community Alarm and Telecare Service
Royal Borough of Kingston upon ThamesSupplier(s) TUNSTALL HEALTHCARE (UK) LIMITEDGBP 248,110.63Awarded 26 February 2020Expiring 30 March 2023Miscellaneous medical devices and products
Expired contract
Other community, social and personal services
Isle of Wight CouncilSupplier(s) Southern Housing Group LtdAwarded 21 February 2020Expiring 31 January 2024Housing services
Expired contract
PHE - ICT - DoH SC 119 NPFS (vodafone) telephony services for NHS England Call Centres
Public Health EnglandSupplier(s) Vodafone LtdGBP 2,500,000Awarded 17 February 2020Expiring 28 February 2021Call centre
Expired contract
Support of Aspect Unified IP Contact Centre
Stockport Metropolitan Borough CouncilSupplier(s) Freedom Communications (UK) LtdGBP 40,753Awarded 11 February 2020Expiring 31 March 2021Information technology services
Awarded contract
Computer-related services
Dublin City CouncilSupplier(s) Capita Business Services LtdEUR 850,000Awarded 3 February 2020Transaction-processing software package
Awarded contract
User Experience & Design Capability
Department for EducationSupplier(s) Nexer Digital LtdGBP 1,500,000Awarded 3 February 2020
Expired contract
Travel management services
The British Broadcasting Corporation (BBC)Supplier(s) Capita Travel and Events LimitedGBP 74,000,000Awarded 7 January 2020Expiring 11 December 2024Travel management services
Awarded contract
Business Rail Bookings
The British Broadcasting Corporation (BBC)Supplier(s) Capita Travel and Events LimitedGBP 74,000,000Awarded 7 January 2020Expiring 6 January 2027Travel management services
Expired contract
Call centre
Bord Altranais agus Cnáimhseachais na hÉireann/Nursing and Midwifery Board of IrelandSupplier(s) RigneyDolphin GroupEUR 15Awarded 2 January 2020Expiring 12 December 2023Call centre

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

NHS National Services Scotland
15
£193.5m
Cheshire Constabulary
13
£23.8m
Office of Public Works OPW
12
£0.0
Devon County Council
8
£3.9m
Department For Work and Pensions (DWP)
8
£162.2m
Department for Education
8
£19.2m
LHC
6
£40.3m
North Yorkshire Council
6
£882.3k
Yorkshire Ambulance Service NHS Trust
6
£754.0k
Department for Business Energy and Industrial Strategy (BEIS)
5
£5.6m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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