Call centre

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1,182 Call centre notices found

Awarded contract
Comprehensive Lift Maintenance Service
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) RJ Lift Services LtdGBP 197,580Awarded 1 June 2023Expiring 31 May 2027Lift-maintenance services
Awarded contract
Comprehensive Lift Maintenance Service
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) RJ Lift Services LtdGBP 437,348Awarded 3 May 2023Lift-maintenance services
Awarded contract
AACS Software, Ongoing Support, Maintenance and Hardware
HOUSES OF PARLIAMENTSupplier(s) TDS (Time Data Security) LtdGBP 8,000,000Awarded 27 April 2023Expiring 26 April 2033Information systems and servers
Awarded contract
STC1161 - AACS Software, Ongoing Support, Maintenance and Hardware
The Office of the Leader of the House of Lords, Office of the Leader of the House of CommonsSupplier(s) TDS (Time Data Security) LtdGBP 8,000,000Awarded 4 April 2023Security software package
Stale Pre-tenderPublished 2 May 2023
Housing Repairs Call Centre - Market Engagement
Lambeth London Borough CouncilData services
Stale Pre-tenderPublished 2 May 2023
Mobility as a Service (MaaS) Platform
Nottingham City CouncilSoftware package and information systems
Closed tenderPublished 21 April 2023
Dynamic Purchasing System (DPS) for the Provision of Property Repairs, Maintenance and Inspection Services
Arun District CouncilGBP 52,500,000Closing 23 May 2023Telephone-answering services
Awarded contract
Mini Competition called off from the Additional Call Centre Service Capacity Framework Agreement for NSS National Contact Centre (NCC)
NHS National Services ScotlandSupplier(s) ASCENSOS, FOUNDEVER GB LIMITEDGBP 8,000,000Awarded 3 April 2023Call centre
Closed tenderPublished 14 April 2023
The Development of Options for a future Technology Stack for Housing Call Centre's
Lambeth London Borough CouncilClosing 28 April 2023Database and operating software package
Closed tenderPublished 14 April 2023
Customer Service Advisor
Sandwell Metropolitan Borough CouncilGBP 26,684Closing 20 April 2023Supply services of personnel including temporary staff
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Expired contract
Call Centre Annual Maintenance and Support
London Borough of EnfieldSupplier(s) Maintel Europe LtdGBP 86,713Awarded 1 April 2023Expiring 31 March 2024Software package and information systems
Closed tenderPublished 5 April 2023
PRJ1258 Diabetes Book and Learn (DBL) - Call Centre
NHS NEL Commissioning Support UnitClosing 5 May 2023Health and social work services
Closed tenderPublished 5 April 2023
PRJ1258 Diabetes Book and Learn (DBL) - Call Centre
NHS South East London ICBGBP 350,000Closing 5 May 2023Health and social work services
Awarded contract
Retrofit Home (Domestic) Energy Efficiency Works - Managing Agents
Watford Borough Council
Supplier(s)
4 suppliers
E.ON Energy Solutions Limited West Midlands
National Energy Foundation
OVO Energy Solutions Ltd
Warmworks Scotland LLP
GBP 66,000,000Awarded 1 April 2023Construction project management services
Closed tenderPublished 5 April 2023
Contact Centre Platform Pre-Market Engagement
Liverpool City CouncilClosing 28 April 2023
Awarded contract
Provision of Mechanical and Plumbing Services for 2060 housing units across the greater Dublin Area.
Co-operative Housing IrelandSupplier(s) Bayview Contracts Ltd3,120,000Awarded 3 April 2023Repair and maintenance services of pumps
Closed tenderPublished 3 April 2023
Technologies for Independent Living: Telecare, Telehealth Framework
Procurement for Housing Ltd (t/a OfH Scotland)GBP 80,000,000Closing 5 May 2023License management software package
Closed tenderPublished 31 March 2023
T2370 - Provision of Parking Enforcement for 8 Local Authorities in Northern Ireland
Belfast City CouncilGBP 13,500,000Closing 2 May 2023
Awarded contract
Provision of Mechanical and Plumbing Services for 2060 housing units across the greater Dublin Area.
Co-operative Housing IrelandAwarded 30 March 2023Repair and maintenance services of pumps
Awarded contract
GP Clinical Assessment Service - Cat 3 & 4
South Central Ambulance Service NHS Foundation TrustSupplier(s) East Berkshire Primary Care Out of HoursGBP 3,651,515Awarded 30 March 2023General-practitioner services

Top buyers

Buyers ranked by total contract award volume for call centre.

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BuyersCountValue

Office of Public Works OPW
20
£0.0
Department For Work and Pensions (DWP)
18
£206.7m
NHS National Services Scotland
17
£313.5m
Cheshire Constabulary
17
£36.6m
LHC
16
£115.7m
Department for Education
16
£69.1m
Devon County Council
14
£5.6m
NHS England
14
£194.3m
City of London Corporation
13
£204.0m
The British Broadcasting Corporation (BBC)
13
£494.0m

Trend over time

Notice volume for call centre published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre.

View all suppliers

SuppliersCountValue

Orbis Project Ltd
17
£60.8m
CIVICA UK LIMITED
10
£65.0m
Netcall Technology Limited
10
£83.4m
TUNSTALL HEALTHCARE (UK) LIMITED
10
£42.4m
8X8 UK LIMITED
9
£27.3m
British Telecommunications PLC
9
£313.4m
Insight Direct (UK) Ltd
9
£855.5k
FOUNDEVER GB LIMITED
8
£41.1m
Delta Wellbeing
7
£35.7m
4NET TECHNOLOGIES LTD
6
£36.0m

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