Call centre services

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71 Call centre services awards found

Awarded contract
Contact Centre Solution
Scottish Environment Protection AgencySupplier(s) Vodafone LtdGBP 68,000Awarded 12 May 2026Technical services
Awarded contract
Personal Safety Devices & Associated Call Centre Services
London & Quadrant Housing TrustSupplier(s) ANDSKYGUARD LIMITED T/A PEOPLESAFEGBP 191,066.4Awarded 1 July 2025Expiring 31 May 2028Tracing system services
Awarded contract
National Contact Centre
NHS National Services ScotlandSupplier(s) Journeycall Limited,, FOUNDEVER GB LIMITEDGBP 7,200,000Awarded 17 December 2024Well-testing equipment
Awarded contract
Reading Borough Council - Planned and Reactive Lift Maintenance
Westworks Procurement LtdSupplier(s) Rubax Lifts LimitedGBP 1,250,000Awarded 1 November 2024Expiring 1 November 2029Lifts
Awarded contract
CFT 3670 – Provision of Out of Hours Call Centre Service to South Dublin County Council
South Dublin County CouncilAwarded 14 October 2024Telephone-answering services
Awarded contract
Housing Management and Maintenance Services
Isle of Wight CouncilSupplier(s) Southern Housing Group LtdGBP 155,000Awarded 1 April 2024Expiring 31 March 2029Health and social work services
Expired contract
UoB Call Centre Services
University of BedfordshireSupplier(s) Orbis Project LtdGBP 118,932.2Awarded 17 August 2023Expiring 16 August 2026Call centre
Awarded contract
SPS 2412 - Metering, Billing and Tariff Setting
Royal Borough of GreenwichSupplier(s) Switch2 Energy LimitedGBP 1,350,000Awarded 12 May 2023Energy meters
Expired contract
WHTHT - Relocation of Admin/Call-Centre services
West Hertfordshire Hospitals NHS TrustSupplier(s) GD Construction (St Albans)LtdGBP 135,090Awarded 22 April 2023Expiring 21 July 2024Construction work
Awarded contract
Mini Competition called off from the Additional Call Centre Service Capacity Framework Agreement for NSS National Contact Centre (NCC)
NHS National Services ScotlandSupplier(s) ASCENSOS, FOUNDEVER GB LIMITEDGBP 8,000,000Awarded 3 April 2023Call centre
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Awarded contract
Retrofit Home (Domestic) Energy Efficiency Works - Managing Agents
Watford Borough Council
Supplier(s)
4 suppliers
E.ON Energy Solutions Limited West Midlands
National Energy Foundation
OVO Energy Solutions Ltd
Warmworks Scotland LLP
GBP 66,000,000Awarded 1 April 2023Construction project management services
Expired contract
BEIS Consumer Advice and Information Call Centre
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) ResQ LimitedGBP 356,029.68Awarded 26 January 2023Expiring 26 January 2025Postal and telecommunications services
Expired contract
BEIS Consumer Advice and Information Call Centre
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) go-centric LimitedGBP 728,000Awarded 12 December 2022Expiring 11 December 2024Postal and telecommunications services
Awarded contract
Telephony & Call Centre Service
Public Services Ombudsman for WalesSupplier(s) Datasharp Uk LtdAwarded 24 November 2022Telecommunications network
Awarded contract
Gas Servicing & Repairs Framework Agreement
Bolton NHS Foundation Trust
Supplier(s)
10 suppliers
Aaron Service Ltd
Ashley & McDonough Compliance Services
DFP Services Ltd
Liberty Gas Group Limited
Pennington Choice Ltd
Phoenix Gas Services Ltd
Prestige Skills
Richard Irvin and Sons Ltd, trading as Richard Irvin Energy Solutions
Smith & Byford Limited
SURE MAINTENANCE GROUP LIMITED
GBP 175,000,000Awarded 31 October 2022Gas appliance maintenance services
Awarded contract
Provision of Out Of Hours Call Centre
Fingal County CouncilSupplier(s) Otonomee Customer Management LtdAwarded 24 October 2022Call centre
Awarded contract
Out of Hours Call Centre Service to South Dublin County Council
South Dublin County CouncilSupplier(s) Otonomee Customer Management LtdAwarded 14 September 2022Telephone-answering services
Awarded contract
Call Centre Services
Sport Ireland Facilities DACSupplier(s) Complete Outsource SolutionsAwarded 25 July 2022Call centre
Expired contract
Hosted Call Centre Service for Clearing
University of DerbySupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDGBP 103,400.27Awarded 5 May 2022Expiring 4 May 2025Telephone and data transmission services
Expired contract
Covid 19 - Vaccinations Programme Vaccinations Helpline Service - Call Handling
NHS EnglandSupplier(s) Hinduja Global Solutions UK LimitedGBP 25,000,000Awarded 21 March 2022Expiring 21 September 2022Telecommunications system

Top buyers

Buyers ranked by total contract award volume for call centre services.

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BuyersCountValue

NHS National Services Scotland
7
£166.0m
Department for Business Energy and Industrial Strategy (BEIS)
3
£1.3m
Higher Education Statistics Agency (HESA)
3
£835.3k
Devon County Council
2
£2.3m
Legal Aid Agency
2
£20.1m
Crown Commercial Service
2
£11.0bn
Isle of Wight Council
2
£155.0k
Irwell Valley Homes
2
£115.2k
Department of Health and Social Care
2
£50.0m
Department for Education
2
£1.7m

Trend over time

Notice volume for call centre services published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre services.

View all suppliers

SuppliersCountValue

FOUNDEVER GB LIMITED
5
£21.4m
Hinduja Global Solutions UK Limited
5
£76.5m
go-centric Limited
4
£23.6m
Orbis Project Ltd
4
£10.0m
ASCENSOS
4
£26.8m
AXIS
3
£45.8m
Confirmit Ltd
3
£835.3k
Netcall Technology Limited
3
£20.4m
Journeycall Limited,
3
£16.9m
4NET TECHNOLOGIES LTD
2
£18.5m

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