Expired contract

BEIS Consumer Advice and Information Call Centre

Details

Buyer
Department for Business Energy and Industrial Strategy (BEIS)
Value
GBP 728,000
Duration
2 years
Topic
Postal and telecommunications services
Published
10 January 2023

Tender description

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice. The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.

Timeline

  1. Completed: Award date12 December 2022
  2. Completed: Award published10 January 2023
    Current notice
  3. Completed: Contract expiry date11 December 2024

About the buyer

Department for Business Energy and Industrial Strategy (BEIS) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 64000000 · Postal and telecommunications services

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Decision makers

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