Call centre services

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140 Call centre services notices found

Awarded contract
Confirmit Horizons Software as a Service (SAAS)
Higher Education Statistics Agency (HESA)Supplier(s) Confirmit LtdGBP 835,283Awarded 22 November 2021Software-related services
Closed tenderPublished 1 November 2021
Out of Hours Call Centre Service to South Dublin County Council
South Dublin County CouncilClosing 11 February 2022Call centre
Closed tenderPublished 12 October 2021
Out of Hours Call Centre Services
B3 Living LtdGBP 200,000Closing 30 November 2021Call centre
Closed tenderPublished 12 October 2021
Out of Hours Call Centre Services
B3 Living LtdGBP 200,000Closing 30 November 2021Call centre
Expired contract
BHCC Out of Hours Repairs Call Centre
Brighton and Hove City CouncilSupplier(s) Mears Limited trading as Mears New HomesGBP 88,118Awarded 22 September 2021Expiring 30 September 2023Call centre
Expired contract
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social CareSupplier(s) Teleperformance LimitedGBP 25,000,000Awarded 17 May 2021Expiring 17 January 2022Call centre
Expired contract
Provision of COVID 19 Vaccine Certification Service
Department of Health and Social CareSupplier(s) Hinduja Global Solutions UK LimitedGBP 25,000,000Awarded 17 May 2021Expiring 17 January 2022Call centre
Awarded contract
ISHA-Out of Hours Call Centre
Islington and Shoreditch Housing AssociationSupplier(s) Orbis Project LtdGBP 250,000Awarded 12 May 2021Call centre
Expired contract
C21107 - Sitel UK Ltd
Home OfficeSupplier(s) FOUNDEVER GB LIMITEDGBP 516,000Awarded 30 April 2021Expiring 28 October 2021Call centre
Awarded contract
Mini Competition called off from the Additional Call Centre Service Capacity Framework Agreement for NSS National Contact Centre (NCC)
NHS National Services ScotlandSupplier(s) ASCENSOS, go-centric LimitedGBP 19,000,000Awarded 17 March 2021Call centre
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Awarded contract
Mini Competition called off from the Additional Call Centre Service Capacity Framework Agreement for Social Care PPE support centre
NHS National Services ScotlandSupplier(s) Pursuit MarketingGBP 1,000,000Awarded 19 March 2021Call centre
Awarded contract
Call centre
NHS National Services Scotland
Supplier(s)
9 suppliers
Advice Direct Scotland
ASCENSOS
CXPeople Limited
FOUNDEVER GB LIMITED
go-centric Limited
Hinduja Global Solutions UK Limited
Journeycall Limited,
Pursuit Digital Ltd
SERCO LIMITED
GBP 60,000,000Awarded 3 February 2021Call centre
Awarded contract
Additional Call Centre Capacity
NHS National Services Scotland
Supplier(s)
9 suppliers
Advice Direct Scotland
ASCENSOS
CXPeople Limited
FOUNDEVER GB LIMITED
go-centric Limited
Hinduja Global Solutions UK Limited
Journeycall Limited,
Pursuit Digital Ltd
SERCO LIMITED
GBP 60,000,000Awarded 3 February 2021Call centre
Closed tenderPublished 19 January 2021
ISHA-Out of Hours Call Centre
Islington and Shoreditch Housing AssociationClosing 22 February 2021Call centre
Closed tenderPublished 19 January 2021
ISHA-Out of Hours Call Centre
Islington and Shoreditch Housing AssociationClosing 22 February 2021Call centre
Expired contract
Standby Call Centre Service
Ministry of Housing, Communities & Local GovernmentSupplier(s) EXELA TECHNOLOGIES LIMITEDGBP 99,716Awarded 9 November 2020Expiring 4 April 2021Call centre
Closed tenderPublished 10 December 2020
Additional Call Centre Capacity
NHS National Services ScotlandGBP 60,000,000Closing 11 January 2021Call centre
Closed tenderPublished 8 December 2020
Call centre
NHS National Services ScotlandGBP 60,000,000Closing 11 January 2021Call centre
Awarded contract
Croydon Churches Housing Association Interim Asset Management Contract
Echelon Consultancy LtdSupplier(s) AXISGBP 18,000,000Awarded 27 November 2020Expiring 26 November 2030Heating, ventilation and air-conditioning installation work
Awarded contract
Building installation work
Croydon Churches Housing Association LimitedSupplier(s) AXISGBP 18,264,230Awarded 27 November 2020Central-heating installation work

Top buyers

Buyers ranked by total contract award volume for call centre services.

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BuyersCountValue

NHS National Services Scotland
9
£286.0m
London Borough of Ealing
7
£42.0m
Isle of Wight Council
5
£1.7m
Department for Business Energy and Industrial Strategy (BEIS)
4
£1.4m
Fusion21 Members Consortium
4
£465.0m
Guy's & St Thomas' NHS Foundation Trust
4
£240.0m
Crown Commercial Service
4
£27.4bn
Irwell Valley Homes
4
£525.2k
NHS London Procurement Partnership
4
£240.0m
B3 Living Ltd
4
£600.0k

Trend over time

Notice volume for call centre services published over time.

Top suppliers

Suppliers ranked by total contract award volume for call centre services.

View all suppliers

SuppliersCountValue

FOUNDEVER GB LIMITED
5
£21.4m
Hinduja Global Solutions UK Limited
5
£76.5m
go-centric Limited
4
£23.6m
Orbis Project Ltd
4
£10.0m
ASCENSOS
4
£26.8m
AXIS
3
£45.8m
Confirmit Ltd
3
£835.3k
Netcall Technology Limited
3
£20.4m
Journeycall Limited,
3
£16.9m
4NET TECHNOLOGIES LTD
2
£18.5m

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