Awarded contract

Provision of Non-Emergency Patient Transport Services (NEPTS) for Croydon Health Services NHS Trust

Details

Supplier(s)
HATS Group Ltd
Value
£6,810,000
Topic
Hire of passenger transport vehicles with driver
Published
29 July 2026

Tender description

Provision of Non-Emergency Patient Transport Services (NEPTS) for eligible patients of Croydon Health Services NHS Trust. Lot 1: The contract provides Non-Emergency Patient Transport Services for eligible patients requiring transport to and from healthcare services.<br/><br/>The service includes outpatient transport, discharge transport, renal transport, bariatric transport, mental health transport, secure transport and high dependency transport.<br/><br/>Following assessment under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority determined that Direct Award Process C is the appropriate award process.

Timeline

  1. Completed: Award date28 July 2026
  2. Completed: Award published29 July 2026
    Current notice

About the buyer

Croydon Health Services NHS Trust runs Croydon University Hospital and Purley War Memorial Hospital as a healthcare organisation serving Croydon. The Trust was formed on 1 August 2010 from the merger of Croydon Community Health Services and Mayday Healthcare NHS Trust. Emergency medical and non-elective surgical services are delivered at the Trust's hospitals. The Trust does not provide major trauma care.

Over the past 5 years, most of Croydon Health Services NHS Trust's contract awards have been in health and social work, software and information systems and IT services.

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