Customer Experience Platform Technologies
Details
- Topic
- Customer Relation Management software package
- Published
- 5 November 2024
- Submission
- 10 December 2024
- Source
- uk:find_a_tender
Tender description
Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work. Lot 1: Customer Relationship Management System Customer Relationship Management System Lot 2: Content Management System Content Management System Lot 3: Booking Solution Booking Solution
Timeline
- Completed: Tender published5 November 2024Current notice
- Completed: Submission date10 December 2024
About the buyer
Gedling Borough Council is a local authority based at the Civic Centre in Arnold, Nottingham. At least two staff open each tender. Bids are assessed on the criteria stated in the invitation to tender.
Over the past 5 years, most of Gedling Borough Council's contract awards have been in construction work, business services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gedling-borough-council.gov |
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