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Awarded contract

Microsoft Unified Support

Details

Buyer
The Crown Prosecution Service (CPS)
Supplier(s)
Microsoft Ltd
Value
£674,484
Duration
3 years
Topic
Software package and information systems
Published
28 August 2024
Source
uk:contracts_finder

Tender description

Microsoft Unified Support is a business-critical software system. The CPS relies on several critical services provided through Microsoft software and solutions. This includes cloud infrastructure for shared drives and casework tools, device management, video conferencing, telephony, email and other productivity and collaboration tools. As with any software, at an enterprise level, a support agreement is required. Microsoft Unified Support is a flexible service that provides access to Microsoft experts, tools, and best practices to help get the most out of our Microsoft products and services. Whether we need technical assistance, proactive guidance, or strategic advice, Microsoft Unified Support delivers the required support tailored to specific scenarios.

Timeline

  1. Award published28 August 2024
    Current notice
  2. Award date1 September 2024
  3. Contract expiry date31 August 2027in 10 months

About the buyer

The Crown Prosecution Service (CPS) is a non-ministerial department that prosecutes criminal cases investigated by the police across England and Wales. Fourteen regional CPS Areas handle prosecutions locally, each led by a Chief Crown Prosecutor. A dedicated Commercial Team manages supplier contracts and procurement policy for the whole organisation. CPS's buying spans IT systems, digital transformation and legal support services such as court transcription and video links.

Over the past 5 years, most of CPS's contract awards have been in business services, IT services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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