Expired contract

The supply of West Midlands Combined Authority Contact Centre System and Associated Required Licences

Details

Supplier(s)
8X8 UK LIMITED
Value
GBP 51,190.8
Duration
1 year
Topic
License management software package
Published
13 August 2024

Tender description

West Midlands Combined Authority (WMCA) intend to award a contract to 8x8 for the renewal of the Call Centre System and Associated Licences via a direct award process utilising G-Cloud 13. This system is intended to provide the Authority with the ability to have a single point of contact system for citizens who need to contact WMCA by telephone that require access to a wide range of support services.

Timeline

  1. Completed: Award date4 June 2024
  2. Completed: Award published13 August 2024
    Current notice
  3. Completed: Contract expiry date3 June 2025

About the buyer

West Midlands Combined Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48218000 · License management software package
  • 79512000 · Call centre

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Decision makers

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