Responsive Repairs and Void Property Services

Tender description

Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 75% of UK’ social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 (“PCR 2015”) and a central purchasing body under regulation 37 PCR 2015. Please refer to www.pfh.co.uk for additional information. PfH is administered by Inprova Limited and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner, supporting business performance improvement for the public sector. Procurement for Housing has established a Framework Agreement for Responsive Repairs and Void Property Services. The framework has been split into five (5) lots: 1. Responsive Repairs and Void Property Refurbishment 2. Void Property Refurbishment 3. Responsive Repairs 4. Void Property Cleaning and Clearing Services 5. Void Property Security Services The framework agreement is open to social housing providers and the wider public sector (https://procurementforhousing.co.uk/permissible-users/across) across England, Scotland, Wales and Northern Ireland. Organisations applied to become qualified suppliers in more than one lot, however, they were restricted in applying for either National coverage or up to a maximum of 4 regions. The estimated total Lot values were provided within Document 1 - Invitation to Tender, and represented the estimated maximum spend ranges for each Lot. However it should be noted that PfH expect the total value of the Framework Agreement across all lots to be GBP 240,000,000 (240 million). As it is unknown which contracting route will be selected by PfH Members estimations were duplicated over lots 1 to 3. Lot 1: Responsive Repairs and Void Property Refurbishment The intention of this lot is to provide PfH members with end-to-end management of their reactive maintenance repairs and works associated with ensuring void properties are at the appropriate standard to relet. It is anticipated that the services provided will either be a fully out-sourced solution to deliver all works for PfH members in relation to their reactive maintenance and void property works or as a top up service to existing in house teams. It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis. Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions. Lot 2: Void Property Refurbishment The intention of this lot is to provide PfH members with end-to-end management of refurbishment works (internal and external) required within empty properties, including but not limited to: - Gas and Electrical Safety Inspection - Boiler and heating system testing/repairs/installation - Electrical testing/repairs/upgrades - Kitchen and bathroom repairs - General building repairs - Joinery and metal works - Plastering, painting & decorating - Roofing works - Fencing & gate repairs - Drainage repairs It is anticipated that the services provided will either be a fully out-sourced solution to deliver all works associated with void property refurbishment or as a top up service to existing in house teams. It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis. Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions. Lot 3: Responsive Repairs The intention of this lot is to provide PfH members with end-to-end management of reactive and responsive repair works (internal and external). Including but not limited to: - General internal and external building repairs - Plumbing repairs - Brickwork repairs - Electrical remedial works - Window & door repairs - Roofing repairs - Drainage repairs - Flooring repairs (internal and external paving) - Plastering, painting & decorating It is anticipated that the services provided will either be a fully out-sourced solution to deliver all reactive maintenance works or as a top up service to existing in house teams. It will be at the discretion of the PfH member to determine the level of requirement on an individual contract basis. Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions. Lot 4: Void Property Cleaning and Clearing Services Lot 4 is a specialist service provision for the cleaning and clearance of void properties including but not limited to the following services: - Builders Clean - Light Property Clean - Deep Property Clean - Specialist Cleaning (including site disinfection) - Clearing & disposal of general waste - Clearing & disposal of hazardous waste (including sharps and clinical waste) - Clearing & disposal of electrical and electronic equipment waste (WEEE) - Garden clearances - Pest control Suppliers were required to identify if they can provide this service nationally or select up to a maximum of 4 regions. Lot 5: Void Property Security Services Lot 5 is a specialist service provision to ensure site safety and security of empty/void sites and properties under the responsibility of PfH members. It is anticipated that services under this lot will fall into two main categories: Site Security which will include (but is not limited to) the following solutions: - Supply, installation and removal of demountable screens and doors on a purchase and hire basis - Supply, installation and removal of security fencing on a purchase and hire basis - Supply, installation and removal of net curtains on a purchase and hire basis - Boarding up services - Guardianship provision - Secure meter box coverings And Site Monitoring which will include (but is not limited to) the following solutions: - Temporary alarm detection systems (can also include a responsive service) - Mobile CCTV towers - Mobile patrol services Suppliers must be able to provide these services to PfH members on a National basis.