Expired contract

Extension to Omni Channel Contact Centre Solution

Details

Supplier(s)
Puzzel Limited
Value
GBP 1,648,627
Duration
4 years
Topic
Radio, television, communication, telecommunication and related equipment
Published
11 July 2022

Tender description

This is a Transparency Notice publication to extend original Contract for Omni Channel Contact Centre Software under 24 month optional extension available. This notice replaces previous published awarded contract notice: https://www.contractsfinder.service.gov.uk/notice/9e3d11a9-c88b-4d19-b4d5-3b7837171e2d?origin=SearchResults&p=1 The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11) Total maximum award value is the maximum of all charges including all optional extensions. This value modification has been completed in compliance with regulation 72 (a) of the Public Contracts Regulations 2015. CQC Reference: CQC ICTC 801 Updated 13.03.23 - files uploaded as links have been removed and replaced as attachments to this notice.

Timeline

  1. Completed: Award date1 April 2020
  2. Completed: Award published11 July 2022
    Current notice
  3. Completed: Contract expiry date31 March 2024

About the buyer

Care Quality Commission is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 32000000 · Radio, television, communication, telecommunication and related equipment

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