Ambulance services

Tender description

Cannock Chase, East Staffordshire, North Staffordshire, South East Staffordshire and Seisdon Peninsula, Stafford and Surrounds and Stoke-on-Trent CCGs are seeking to appoint a provider to deliver non-emergency patient transport commencing August 2021 with the provider appointed through a multi-year contract. The CCGs will be seeking a provider that delivers a high quality patient focused service that is cost effective and innovative which underpins NHS services across Staffordshire and Stoke-on-Trent. A formal tender may be issued from Early September 2020 and Commissioners would like to gauge the appetite in the market, and would like potential bidders to express an interest in participating in this opportunity. Interested parties are asked to express their interest via email to r.klimczak@nhs.net and julia.summers@nhs.net stating your Company name and contact details. Cannock Chase, East Staffordshire, North Staffordshire, South East Staffordshire and Seisdon Peninsula, Stafford and Surrounds and Stoke-on-Trent CCGs aim to carry out a procurement to appoint a provider to deliver non-emergency patient transport services (NEPTS) for the whole population of Staffordshire and Stoke-on-Trent with services to commence in August 2021. It is envisaged as a multi-year contract initially 5 years with the option to be extended up to a further 2 years. The service which will be provided to all patients registered with GP practices in the CCGs listed will be for a complete non-emergency patient transport service for all patients meeting clear eligibility criteria and will ensure patients can receive timely, safe, reliable and efficient transport to, from and between health service premises including NHS locations but also other locations such as hospices. The service is likely to include transfers between sites for patients admitted to NHS hospitals and some transfers within a single hospital site. The service will include transfers to and from hospitals outside the Staffordshire/Stoke-on-Trent boundaries. It will also include operation and administration of a comprehensive booking system for non-urgent patient transport. We envisage a service that will develop over time, incorporating emerging initiatives such as reducing harmful emissions associated with motor vehicle transport services, and delivering interoperability with patient information systems and patient portals into such systems. The final full-service specification will be published as part of a future procurement process from Early September 2020.