Stale Pre-tender

Administration services

Details

Buyer: Crown Commercial Service
Value: GBP 5,000,000,000
Topic: Administration services
Published: 21 October 2019
Source: TedNotices

Tender description

Crown Commercial Service (CCS) as the authority intends to put in place a Pan Government Collaborative Agreement for the provision of citizen contact centres, shared services and operational business process outsourcing. The agreement can be utilised by Central Government Departments and all other UK Public Sector Bodies, including but not limited too: local authorities, health, police, fire and rescue, education and devolved administrations. Across the public sector billions of pounds are spent every year delivering operational and shared service outsourcing and contact centre services to the general public. Whether it be delivering essential benefit, tax and advisory services to emergency and local authority services — there is a huge volume of operation and contact touching almost all UK residents on a daily basis. We are in the early stages in the development of this agreement and will use the market engagement sessions to determine the lotting structure of this framework. Crown Commercial Service (CCS) plans to introduce a procurement for business process services, which will include contact centres, shared services and business process outsourcing. We plan to work extensively with the market and customers to develop a fit-for-purpose procurement strategy.

Timeline

Completed: Pre-tender published21 October 2019
Current notice

About the buyer

Crown Commercial Service is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

75100000 · Administration services
75130000 · Supporting services for the government
79200000 · Accounting, auditing and fiscal services
79210000 · Accounting and auditing services
79211000 · Accounting services
79211100 · Bookkeeping services
79211110 · Payroll management services
79211120 · Sales and purchases recording services
79211200 · Compilation of financial statements services
79212500 · Accounting review services
79342300 · Customer services
79400000 · Business and management consultancy and related services
79414000 · Human resources management consultancy services
79418000 · Procurement consultancy services
79500000 · Office-support services
79510000 · Telephone-answering services
79520000 · Reprographic services
79530000 · Translation services
79540000 · Interpretation services
79550000 · Typing, word-processing and desktop publishing services
79560000 · Filing services
79570000 · Mailing-list compilation and mailing services
79600000 · Recruitment services
79610000 · Placement services of personnel
79630000 · Personnel services except placement and supply services
79631000 · Personnel and payroll services
79635000 · Assessment centre services for recruitment
79990000 · Miscellaneous business-related services
79992000 · Reception services
79993000 · Building and facilities management services
79993100 · Facilities management services
79994000 · Contract administration services
79995000 · Library management services
79996000 · Business organisation services
79996100 · Records management
79997000 · Business travel services
79999000 · Scanning and invoicing services
79999100 · Scanning services
79999200 · Invoicing services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Commercial Director	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Category Lead	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@crown-commercial-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@crown-commercial-service.gov