Healthcare Improvement Services

Tender description

The Department of Health are running this procurement process on behalf of NHS Trust Development Authority (TDA). The TDA is seeking a long term partner to develop and implement a large scale change programme within a number of target NHS Trusts. The programme will implement the principles of Toyota Production System as developed since its' inception, in the NHS healthcare environment. With patient safety paramount the need to provide any change programme within a clinically safe and effective environment is essential. The programme is expected to not only reduce waste and flow variability but to also improve quality as errors and un-necessary and variance tasks are removed and time/recourses are made available to provide safer, better services. The programme will: — Develop and embed lean techniques and processes into the TDA team and selected NHS Trusts; — Include site leader, team leaders and participant training process; — Incorporate mentoring and coaching of leaders; — Be certificated to ensure participants meet the appropriate standard to lead and implement lean programmes to a consistent standard and depth of knowledge; and, — Build capability for further roll-out across the NHS. It is envisaged the NHS Trusts will be selected via a two stage application process to participate in the programme. The TDA will commence long listing of participants during the tender process, with a view to validation and shortlisting once the contract is awarded.