Water, Wastewater and Ancillary Services 3

This framework agreement provides retail services for water supply and wastewater (sewerage), along with essential ancillary services. This agreement is a renewal of the RM6178 Water, Wastewater and Ancillary Services 2 and will run for 4 years.  This framework helps you get water retail services, including: managed water billing customer service optional services to help you use less water, save money and reduce carbon emissions Public sector organisations with non-residential premises in England and Wales can use this agreement. This includes: schools NHS trusts local authorities Organisations served by a water supplier in Wales can only switch water retailers if they use more than 50 million litres (ML) of water a year. if you use more than 50 ML a year: you can choose to switch retailer or stay with your current supplier If you use 50 ML or less a year: you will continue to get services from your regional water company and cannot switch using this framework Contract options You can set up a contract with a supplier at any time while the framework agreement is active. Contracts can last for a maximum of 4 years. This is usually an initial 3-year period with an option to extend for 1 more year from when your supply starts. To get a a contract you can: run a further competition (sometimes called a mini-tender) join an aggregated procurement run by Crown Commercial Service (CCS)