User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Closed tenderPublished 23 October 2020
Hospital Facilities Fault Reporting App - Combined Discovery and Alpha
£70,000
- Closed tenderPublished 23 October 2020
OMS Sharepoint Migration Beta
£85,000
- Expired contractPublished 21 October 2020
FDM Business Analysis Support
£236,400
- Expired contractPublished 21 October 2020
Award of Senior User Researchers x 2
£99,324
- Closed tenderPublished 21 October 2020
MHCLG Energy Performance of Buildings Register (EPBR) Continuous Improvement
£121,900
- Closed tenderPublished 20 October 2020
Phase 2 development of the online electronic Research Application Portal (eRAP)
£100,000
- Awarded contractPublished 20 October 2020
Business Intelligence & Risk (BI&R) – Beta Development
£1,195,422
- Closed tenderPublished 20 October 2020
User experience and copywriting for UKAEA careers website
Value not stated
- Expired contractPublished 20 October 2020
Homes England - Framework CCS Call Off - Senior User Researcher
£81,640
- Closed tenderPublished 20 October 2020
Alpha and Beta Cyber Health Framework for Local Government in England
£1,000,000
- Awarded contractPublished 19 October 2020
DIT Content Design (incl UX and Capability) Resourcing Service, Project_544
£2,000,000
- Closed tenderPublished 19 October 2020
Defra - User Centred Design (UCD) Capability Partner
£1,000,000
- Expired contractPublished 19 October 2020
Passenger Assist User Experience Research
£34,210
- Awarded contractPublished 16 October 2020
Development of new user journey on Register to Vote
£300,000
- Closed tenderPublished 15 October 2020
Continuous Development Phase of the Energy Performance of Buildings Register
£121,900
- Closed tenderPublished 14 October 2020
Development of 'Safety by Design' Guidance for Online Platforms
£180,000
- Closed tenderPublished 14 October 2020
Development of 'Safety by Design' Guidance for Online Platforms
£180,000
- Closed tenderPublished 13 October 2020
CRS Extranet - Outcomes for Alpha
Value not stated
- Closed tenderPublished 12 October 2020
20-106C Digital Collaboration Partner for Money Guidance and Debt Advice
£12,000,000
- Awarded contractPublished 12 October 2020
Provision of Software Engineering Services 1 - PS/20/119
£3,000,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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