User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Closed tenderPublished 10 November 2020
UK SBS DDaT20329 UKRI - The Funding Service Beta/Live phase – technical team
£2,980,000
- Closed tenderPublished 10 November 2020
Developing a user-first digital service for Moorfields
£228,500
- Closed tenderPublished 9 November 2020
Redevelopment (Alpha phase) of the Renewable Transport Fuels Obligation Operating System (ROS)
£135,000
- Closed tenderPublished 9 November 2020
Digital transformation of Children and Young People’s Mental Health services
£800,000
- Closed tenderPublished 6 November 2020
UK SBS DDaT20340 BEIS Online Policy Development Project
£80,000
- Closed tenderPublished 6 November 2020
Ofgem 2020-152 Rewrite of Existing Non-Domestic Register and CRM
£1,200,000
- Closed tenderPublished 6 November 2020
Ofgem 2020-152 Rewrite of Existing Non-Domestic Register and CRM
£1,200,000
- Awarded contractPublished 6 November 2020
UK SBS DDaT20189 Design & Build of a New Customer Guidance Website
£48,700
- Awarded contractPublished 2 November 2020
A PARTNERSHIP APPROACH TO DESIGNING AND BUILDING NEW WEBSITES FOR TWO NEW UNITARY AUTHORITIES
£648,270
- Awarded contractPublished 2 November 2020
Alpha and Beta development of the Growth Gateway- an XHMG (DFID-DIT-FCO-BEIS) digital platform
£1,243,116
- Awarded contractPublished 1 November 2020
Market testing of demand for an e-qualification in Knowledge Mobilisation and potential providers.
£16,500
- Awarded contractPublished 29 October 2020
Developing digital learning and development opportunities
£10,000
- Awarded contractPublished 28 October 2020
DfE Service Delivery Capability- South England
£2,500,000
- Closed tenderPublished 28 October 2020
OpenCommunity Beta
£175,000
- Closed tenderPublished 28 October 2020
OpenCommunity Beta
£250,000
- Expired contractPublished 27 October 2020
Oxford-Cambridge Arc Data Observatory (Joint Digital Evidence Base) Discovery
£63,750
- Closed tenderPublished 26 October 2020
Crime Programme Head of Development
GBP/DAY 850
- Awarded contractPublished 26 October 2020
Service Delivery A - Package 1 – (Business, Data and Product Analysis - London)
£4,000,000
- Closed tenderPublished 26 October 2020
WP1813 - Digital Capability for Urgent DDaT Requirements
£1,000,000
- Awarded contractPublished 26 October 2020
Service Delivery A - Package 2 – (Business, Data and Product Analysis - Manchester)
£2,500,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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