User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Awarded contractPublished 7 April 2021
LocalGov Drupal - Beta
£189,800
- Closed tenderPublished 7 April 2021
GB-London: UX Research Tool
£300,000
- Expired contractPublished 6 April 2021
User Research Capability - North West
£2,500,000
- Closed tenderPublished 6 April 2021
Delivery partner for development of a digital death registration service
£3,750,000
- Awarded contractPublished 6 April 2021
Digital Travel Diary for the National Travel Survey- Private and Public Beta
£247,900
- Awarded contractPublished 5 April 2021
Online Assessment Service - Beta
£834,400
- Closed tenderPublished 1 April 2021
Developing Hackney Council's Here To Help Approach
£220,000
- Closed tenderPublished 1 April 2021
Barring Referral Service - Beta MVP Digital Service
£3,271,000
- Closed tenderPublished 1 April 2021
Creating a reusable paid-for appointments system
Value not stated
- Awarded contractPublished 31 March 2021
DHSC Occupational Health (OH) Data Collation Service - Discovery Phase
£98,901
- Closed tenderPublished 30 March 2021
Transforming Universal Credit and Working Age (UCWA) citizens experience when accessing DWP support
£4,000,000
- Expired contractPublished 30 March 2021
Wind Tunnel
£1,920,000
- Closed tenderPublished 29 March 2021
Managing Supervision in the Community Beta
£612,000
- Expired contractPublished 29 March 2021
Award of User Researchers x 2
£127,502
- Expired contractPublished 29 March 2021
Customer Experience Digital and Data User Centred Design
£90,690
- Closed tenderPublished 29 March 2021
Cyber Innovation Factory Partner (CSIF)
£1,500,000
- Closed tenderPublished 29 March 2021
Cyber Security Knowledge Transfer
£50,000
- Closed tenderPublished 29 March 2021
Digital Service Programme Partner: Command and Support
£8,333,000
- Closed tenderPublished 29 March 2021
WP1961 Discovery/Alpha - Controls Platform Tool
£358,333
- Expired contractPublished 26 March 2021
DDaT20340 - BEIS Online Policy Development Project
£73,500
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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