User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector.
User research reaches the market two ways: as a standalone commission for research, usability testing or participant recruitment, and as a named workstream inside a larger digital delivery contract.
Departments, councils, NHS bodies and public broadcasters all buy it, usually to meet the GDS service standard. Volume is thin: expect a couple of notices a week, so the awarded records are where the pattern shows.
4,672 results
- Expired contractPublished 27 April 2021
Award of Interim IT Staff Services Framework - 8 x User Researcher
£162,300
- Awarded contractPublished 26 April 2021
Main Delivery Partner - VOA BST Programme
£16,000,000
- Closed tenderPublished 26 April 2021
WP1942 - Digital Capability for Urgent DDaT Requirements
£4,000,000
- Closed tenderPublished 22 April 2021
Delivery Partner for the FCDO's Future Service Management (FSM) Programme
£2,060,000
- Closed tenderPublished 22 April 2021
WP1964: GOV.UK account and personalisation
£750,000
- Expired contractPublished 20 April 2021
GHG Product and Delivery Services
£350,000
- Closed tenderPublished 20 April 2021
PHE Talk to FRANK website technical development
£100,000
- Closed tenderPublished 20 April 2021
'Get Help With Tech' Remote Education Tech Support for Schools - Digital Delivery Specialists copy
£3,900,000
- Awarded contractPublished 19 April 2021
Testing and Development
£1,500,000
- Awarded contractPublished 19 April 2021
NLEDP 158 - Interactive Designer
£315,000
- Expired contractPublished 19 April 2021
User Research and Data Management Service (con_8158)
£100,000
- Expired contractPublished 16 April 2021
ACAS User and Non-User Research
£43,625
- Awarded contractPublished 16 April 2021
C18480 Digital Data and Technology (DDaT) Central Product Partner Service
£4,000,000
- Expired contractPublished 16 April 2021
Customer Experience Intelligence Partner 2
£1,000,000
- Expired contractPublished 15 April 2021
Clean Air Zones (CAZ) Central Service CRM Procurement
£1,212,234.57
- Awarded contractPublished 12 April 2021
National and local standards for digital and technology services in health: strategic partner
£950,000
- Expired contractPublished 9 April 2021
Estate User Research and Data Analytics
£16,000
- Closed tenderPublished 9 April 2021
Help to Grow Subsidy Discovery
£355,000
- Closed tenderPublished 9 April 2021
Strategic Partner for the digital transformation of Eye Care and other specialities
£800,000
- Awarded contractPublished 8 April 2021
LNER Mobile 2020
£3,000,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
How do I find user research contracts in the UK public sector?
Two routes. Watch the portals for live notices, or get in earlier by following the buyers who keep commissioning this work. Stotles pulls notices from 100+ portals into one feed, so a research brief published on a Welsh or Scottish portal sits next to a Find a Tender notice. Platform-wide, 0 notices were added in the last seven days and 2,116 are open across every topic.
What sort of user research work do public sector buyers tender for?
Four recognisable shapes in the recent sample: participant recruitment agencies, usability testing on a service being rebuilt, research and design people supplied into a multidisciplinary team, and licences for a user research platform. Recruitment is the most self-contained of them, and the one most often let as a contract of its own.
What CPV codes are used for user research tenders?
There is no dedicated code, which is why this page filters on keywords rather than classifications. The three that come up most alongside the filter are research services, social research services, and the broader IT services consulting and development code. That last one is the tell: plenty of this work is procured as digital delivery rather than as research.
How many user research tenders are open right now?
A handful, against a much larger pool of awarded notices. That is the honest shape of the topic: a small live pipeline and a long award history. Read the awarded notices anyway. They carry the buyer, the incumbent and the contract dates you would need to time a bid for the retender. Platform-wide, 0 award notices were published in the last seven days.
Is user research bought through frameworks?
Often. The recent sample includes call-offs under the Crown Commercial Service RM6126 Research & Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Stotles' 2026 Supplier Benchmark Report found 44% of suppliers treat frameworks as their main route to market, so check which agreements a buyer already holds before chasing an open notice.
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