CRM Tenders and Contracts
See open CRM tenders and awarded contracts for the UK public sector.
CRM procurement covers customer relationship management platforms and the work around them: licensing, implementation, integration and support, mostly Salesforce, Microsoft Dynamics or Zoho rather than a bespoke build. Councils, NHS trusts, universities and government departments buy it most, usually replacing a case-management system, not adopting CRM for the first time.
2,307 notices are on record, 1,049 awarded, 182 at pre-tender. Only 4 are open now: a record of how bodies run CRM systems, not a live tender board.
2,267 results
- Awarded contractPublished 18 May 2020
SE951 - Salesforce Developer
£108,000
- Awarded contractPublished 14 May 2020
Project Synergy Phase 2 CRM and Scheduling
£21,000,000
- Awarded contractPublished 11 May 2020
IT services: consulting, software development, Internet and support
£21,000,000
- Awarded contractPublished 7 May 2020
Software programming and consultancy services
£175,000
- Expired contractPublished 28 April 2020
Enterprise CRM for Recruitment & Admissions
£183,600
- Closed tenderPublished 24 April 2020
Digital Donor Experience Product Development Partner
Value not stated
- Closed tenderPublished 23 April 2020
Support Services for the Triple E Product Register, online administrative system and associated Triple E Programmes
Value not stated
- Closed tenderPublished 21 April 2020
Support Services for the Triple E Product Register, online administrative system and associated Triple E Programmes
Value not stated
- Closed tenderPublished 21 April 2020
Environmental engineering consultancy services
€320,000
- Closed tenderPublished 17 April 2020
New Anglia Business Data Platform
£75,000
- Closed tenderPublished 17 April 2020
New Anglia Business Data Platform
£75,000
- Closed tenderPublished 16 April 2020
DDaT20092 - Oracle Development Team
£1,166,666
- Closed tenderPublished 15 April 2020
New Anglia Business Data Platform
£75,000
- Expired contractPublished 14 April 2020
Dynamics 365 CRM support award
Value not stated
- Expired contractPublished 11 April 2020
Chris II (CRM System) Support and Maintenance
Value not stated
- Closed tenderPublished 8 April 2020
SE951 - Salesforce Developer
GBP/DAY 600
- Closed tenderPublished 2 April 2020
DDaT20092 - Oracle Development Resource
£1,166,666
- Expired contractPublished 1 April 2020
Microsoft SCE for Dynamics CRM and SQL Database Licences
Value not stated
- Closed tenderPublished 31 March 2020
Sitecore development, maintenance and support for the University of Portsmouth website March 2020
£270,000
- Expired contractPublished 31 March 2020
A277 - Alcium Software - Evolutive Licence
£26,052
Frequently asked questions
Frequently asked questions about customer relationship management, crm system, dynamics crm, crm platform, crm software, crm implementation, crm licence, crm license, crm contracts in the UK public sector.
How do I find CRM contracts in the UK public sector?
Search public procurement portals for the terms a buyer actually uses: CRM system, customer relationship management, CRM implementation. On Stotles, the same search runs against the full record, so a licence renewal, an implementation competition and a support extension all show up together. Platform-wide, 0 notices were added to Stotles in the last seven days, and 2,126 tenders are open right now across every category, so a saved search here catches deals as they land rather than after the deadline.
What has the public sector actually bought under CRM tenders?
Mostly licensing, implementation and the support work that keeps a platform running. The notices on record cover new CRM builds, migrations off older case-management systems, implementation-partner appointments, and ongoing support and integration. Councils, NHS trusts, universities and central government departments account for most of the volume, usually replacing or extending an existing system rather than adopting CRM for the first time.
Are there many live CRM tenders open right now?
Not many. Of 2,307 notices on record for CRM procurement, only 4 are open at the time of research, while 1,049 are already awarded and a further 182 sit at pre-tender. That split is typical of enterprise software buying: most of the volume moves through framework call-offs, licence renewals and support extensions rather than fresh open competitions, so the open count understates how active this category actually is.
What CPV code applies to CRM purchases?
48445000, Customer Relation Management software package, is the code that shows up most often alongside CRM notices, appearing on 343 of the notices matched by this page's search terms. It sits under the broader software-package codes that most CRM-related notices also carry, so search by keyword rather than code alone for the full picture.
Which CRM platforms come up most in public sector contracts?
Salesforce and Microsoft Dynamics lead the notices on record, appearing repeatedly across implementation, licensing and support competitions. Zoho CRM turns up on smaller council contracts, and a handful of buyers run bespoke or sector-specific builds, particularly around donor management and case management. This is what buyers have chosen to name in their own notice titles and descriptions, not an exhaustive product list.
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