Interactive voice response

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92 Interactive voice response notices found

Expired contract
ACAS ACD and WFM Replacement
UK Shared Business Services - UKSBSSupplier(s) ATOS IT SERVICES UK LIMITEDGBP 1,600,000Awarded 22 July 2019Expiring 25 July 2024Dedicated-business telephone network services
Awarded contract
Dedicated-business telephone network services
Advisory Conciliation and Arbitration Service (ACAS)Supplier(s) ATOS IT SERVICES UK LIMITEDGBP 2,000,000Awarded 22 July 2019Dedicated-business telephone network services
Closed tenderPublished 2 August 2019
Parking services
Dublin City CouncilEUR 3,400,000Closing 6 September 2019Transaction-processing software development services
Closed tenderPublished 5 July 2019
Voice recognition software package
South Gloucestershire CouncilClosing 2 August 2019Interactive voice response software package
Closed tenderPublished 28 June 2019
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilClosing 29 July 2019Contact management software package
Stale Pre-tenderPublished 21 June 2019
Software package and information systems
London & Quadrant Housing TrustGBP 3,000,000Banking and investment services
Awarded contract
Interactive voice response software package
Northern Ireland Fire & Rescue ServiceSupplier(s) Gartan Technologies LtdGBP 122,880Awarded 14 January 2019Interactive voice response software package
Closed tenderPublished 5 December 2018
Telecommunications services
Crown Commercial ServiceGBP 5,000,000,000Closing 31 January 2019Helpdesk services
Awarded contract
Interactive voice response software package
Northern Ireland Fire & Rescue ServiceSupplier(s) Gartan Technologies LtdEUR 130,000Awarded 19 October 2018Interactive voice response software package
Expired contract
Telecommunications equipment and supplies
Kent County Council
Supplier(s)
7 suppliers
ADEPT TECHNOLOGY GROUP LIMITED
Avian Mobile Limited
CAPITA IT SERVICES LTD
Cirrus Response Ltd
Freedom Communications (UK) Ltd
Gamma Telecom LTD
Level 3 Communications
Awarded 1 March 2018Expiring 8 February 2022Telecommunications equipment and supplies
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Closed tenderPublished 26 March 2018
Automated Telephony Switchboard solution
Aylesbury Vale District CouncilClosing 3 April 2018Switchboards
Closed tenderPublished 6 March 2018
GAP001/2018 Tees Valley - Provision of mobile phone & online payment system for parking charges
Middlesbrough CouncilGBP 891,000Closing 12 April 2018Civic-amenity services
Closed tenderPublished 5 March 2018
Civic-amenity services
Middlesbrough CouncilClosing 12 April 2018Civic-amenity services
Expired contract
The provision of ICT Services for the Telephone Payment Service
HM Revenue & Customs (HMRC)Supplier(s) Worldline IT Services UK LimitedGBP 203,750Awarded 30 June 2017Expiring 30 June 2018Transaction-processing software package
Closed tenderPublished 1 February 2018
Interactive Voice Response and Self-serve Telephony
Transport for LondonClosing 8 March 2018Shared-business telephone network services
Closed tenderPublished 1 February 2018
Computer-related services
London Borough of HounslowClosing 5 March 2018Computer network services
Stale Pre-tenderPublished 30 January 2018
Interactive Voice Response and Self-serve Telephony
Transport for LondonClosing 30 April 2018Shared-business telephone network services
Stale Pre-tenderPublished 30 January 2018
Shared-business telephone network services
Transport for LondonShared-business telephone network services
Awarded contract
Interactive voice response software package
The British Broadcasting Corporation (BBC)Supplier(s) Harvest Media (UK) LimitedGBP 1Awarded 28 September 2017Interactive voice response software package
Expired contract
ITACU Fixed Line
The British Broadcasting Corporation (BBC)Supplier(s) Harvest Media (UK) Limited, Spoke (interactive) Limited, Temple Interactive Media LimitedGBP 1Awarded 30 June 2017Expiring 30 June 2021Interactive voice response software package

Top buyers

Buyers ranked by total contract award volume for interactive voice response.

View all buyers

BuyersCountValue

The British Broadcasting Corporation (BBC)
13
£84.0m
South Gloucestershire Council
6
£2.3m
Kent County Council
4
£30.0m
The Office of Government Procurement
4
£55.6m
Ministry of Justice
3
£15.1m
Transport for London
3
£0.0
The Guinness Partnership Ltd
3
£11.6m
Shropshire Council
3
£870.0m
Department for Education
3
£124.6k
Central Bedfordshire Council
3
£0.0

Trend over time

Notice volume for interactive voice response published over time.

Top suppliers

Suppliers ranked by total contract award volume for interactive voice response.

View all suppliers

SuppliersCountValue

Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
Level 3 Communications
3
£18.5m
Harvest Media (UK) Limited
3
£1.0
Gartan Technologies Ltd
2
£235.9k
Healthcare Communications UK Limited
2
£2.6m
Virtual Mail Room Limited
2
£2.6m
SRCL Ltd (t/a ERS Connect)
2
£2.6m
IMImobile Europe Ltd
2
£2.6m

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