Customer services

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1,790 Customer services awards found

Expired contract
Customer Service Training Delivery for British Transport Police
British Transport PoliceSupplier(s) INSPIRING PEOPLE LIMITEDGBP 40,550Awarded 1 April 2012Expiring 31 May 2014
Awarded contract
Water-treatment chemicals
Scottish WaterWater-treatment chemicals
Awarded contract
RFQ - Automated Payment Machines - Supply, Deliver, Install and Maintain
capitalEsourcingGBP 38,000
Expired contract
#1105 - National Helpline re-tender
Network RailGBP 4,900,000Expiring 30 March 2025
Expired contract
22COR008 Microsoft Office Training
The National Lottery Community FundGBP 20,000Expiring 10 January 2022
Awarded contract
Investigation and security services
Leicester City CouncilSupplier(s) Profile Security Services LtdGBP 819,935Investigation and security services
Expired contract
000956 Publication Distribution Service
British LibraryGBP 1,000,000Expiring 28 February 2021
Awarded contract
Passenger research: awareness, clarity, and fairness of terms and conditions
Office of Rail and RoadGBP 30,000
Awarded contract
Financial and insurance services
Post Office LtdProgramming services of application software
Awarded contract
Customer services
Transport for LondonCustomer services
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Awarded contract
Establishment of a Framework Agreement for Audit Services HRB/SFI
The Health Research BoardSupplier(s) BDO, LHM Casey McGrath, PricewaterhouseCoopers LLPAuditing services
Awarded contract
Lotus Notes Development and Support Services
Office of the OmbudsmanSupplier(s) System DynamicsSystems support services
Awarded contract
Customer Relation Management software package
Scotland Excel
Supplier(s)
4 suppliers
CIVICA UK LIMITED
Granicus-Firmstep Ltd
Kana Software (Ireland) Limited
Netcall Technology Limited
GBP 15,000,000Customer Relation Management software development services
Awarded contract
Telephone network equipment
Hertsmere Borough CouncilSupplier(s) Daisy Communications LimitedGBP 2,200,000Telephone equipment
Awarded contract
Supply , Delivery , Product and Customer Service Support of Fresh Bread Products
Hospital Procurement Services Group Ltd.Bread
Awarded contract
Banking services
Waterford Institute of TechnologyBanking services
Awarded contract
Recruitment services
University of SheffieldSupplier(s) HAYS SPECIALIST RECRUITMENT LTD, Spring PersonnelGBP 1,200,000Recruitment services
Awarded contract
Office furniture
Dacorum Borough CouncilSupplier(s) Flexiform Business Furniture Ltd (Asgard Secure Storage Ltd)GBP 384,965Storage services
Awarded contract
The Provision of a Suite of UCC Compliant Customs Services
Office of the Revenue CommissionersDevelopment of transaction processing and custom software
Awarded contract
Security services
Coventry UniversitySupplier(s) G4S Cash Solutions (UK) LtdGBP 5,616,486Parking enforcement services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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