Customer services

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1,790 Customer services awards found

Awarded contract
Banking services
Shropshire Council
Supplier(s)
4 suppliers
Allpay Limited
Cardnet Merchant Services
Fundtech FSC Ltd
Slimpay SA
GBP 290,000,000Awarded 8 July 2016Banking services
Expired contract
External Wall Brick Re-Pointing to Council Owned Domestic Dwellings
Ashford Borough CouncilSupplier(s) Ball ContractorsGBP 70,000Awarded 5 July 2016Expiring 18 November 2016Construction work
Expired contract
Information at Work Support and Maintenance
Derbyshire Dales District CouncilSupplier(s) NEC Software Solutions UK LtdGBP 172,885Awarded 1 July 2016Expiring 30 June 2025
Expired contract
PAN1132B - Security Services for Park & Ride Sites
Leicester City CouncilSupplier(s) Profile Security Services LtdGBP 900,000Awarded 26 June 2016Expiring 31 July 2021Investigation and security services
Expired contract
GB-Stoke on Trent: Provision of a Customer Service Event
Stoke-on-Trent City CouncilSupplier(s) *****Please note that a decision has been taken not to award a cAwarded 20 June 2016Expiring 22 June 2016Specialist training services
Awarded contract
Staff training services
University of Bath
Supplier(s)
38 suppliers
Advance HE
Arthur Basley Ltd
Berkshire Consultancy Ltd
Bisarto Ltd
Cherith Simmons Learning and Development LLP
Dr Petra Harwin
Edward Drewiit
Edward Drewitt
Elementa Leadership Limited
Fistral Training and Consultancy Ltd
Gurukula
HRd Bristol
Island 41 Ltd
Masterclass Training Ltd
Media Players International
O'Brien Research Communications Ltd
Premier People Solutions Ltd
Progress International Ltd
Quanta Training
Quercus Training Ltd
Reading and Writing for Results
Red Door Coaching and Training Ltd
Roffey Park
SciConnect Limited
sCynergy Consulting
Skyward Coaching and Development Ltd
The Barefoot Thinking Company Ltd
The Mindset Method Ltd
The Red Thread Partnership Ltd
The Training Group
ThinkWrite
Tracey Stead Development Ltd
Training for Universities
UNIVERSITY OF THE WEST OF ENGLAND
Verhoef Training Ltd
Vox Coaching
Wilson Sherriff
Word Smiths
GBP 275,000Awarded 24 May 2016Training services
Expired contract
Integrated Facilities Management Services (IFM)
SOAS University of LondonSupplier(s) EQUANS E&S SOLUTIONS LIMITEDGBP 16,686,583Awarded 9 May 2016Expiring 30 November 2021Snow-clearing services
Expired contract
ICT Support and Maintenance Framework on behalf of Hillingdon Schools and Academies
London Borough of Hillingdon
Supplier(s)
5 suppliers
AzteQ Solutions Ltd
CSE Education Systems
Gaia Technologies Plc
Joskos Solutions Limited
XMA LIMITED
Awarded 3 May 2016Expiring 30 April 2020IT services: consulting, software development, Internet and support
Expired contract
Biddulph Town Hall Refurbishment
High Peak Borough Council, Staffordshire Moorlands District CouncilSupplier(s) Link Contracting Services LtdGBP 400,000Awarded 2 May 2016Expiring 31 December 2016Construction work
Awarded contract
Business services: law, marketing, consulting, recruitment, printing and security
South Oxfordshire District CouncilSupplier(s) VINCI CONSTRUCTION UK LIMITED, Capita Business Services LtdGBP 181,407,000Awarded 4 April 2016Financial consultancy, financial transaction processing and clearing-house services
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Expired contract
Windows & Doors - Supply, Installation & Maintenance Contract
Procurement for Housing
Supplier(s)
10 suppliers
A. CONNOLLY LIMITED
A&B Glass Company Limited
ASHI GROUP LIMITED
Esh Construction Limited R2: 1R 2C 3R 4C 6C 7C 8C 9C
Housing Maintenance Solutions Ltd
Joedan Commercial Division (t/a Joedan Manufacturing (UK) Ltd)
Nova Group Limited
Solar Windows Limited
Sovereign Group Ltd
Specialised building products LTD (trading as Wrekin windows)
GBP 500,000,000Awarded 31 March 2016Expiring 31 March 2020Windows
Expired contract
1275/DM - Framework agreement for temporary staff recruitment agency services (clerical, administrative, security, portering and cleaning)
University of SheffieldSupplier(s) HAYS SPECIALIST RECRUITMENT LTD, Spring PersonnelAwarded 23 March 2016Expiring 30 April 2019Recruitment services
Expired contract
Registration Services customer/service management and appointment booking system
Milton Keynes CouncilSupplier(s) Zipporah LtdGBP 81,613Awarded 22 March 2016Expiring 31 March 2024Software package and information systems
Expired contract
Cash Collection Service
Bath and North East Somerset CouncilSupplier(s) Bristol City Council Security ServicesGBP 650,000Awarded 11 March 2016Expiring 30 June 2019Security services
Awarded contract
Agency fuel cards
Southern Water Services LtdAwarded 8 March 2016Agency fuel cards
Expired contract
TfL 91640 Customer Services Framework
Transport for LondonSupplier(s) Capita Business Services Ltd, Journeycall Limited,, Charles Novacroft Direct LimitedAwarded 1 March 2016Expiring 31 March 2022Marketing services
Expired contract
Framework for supply services of personnel - Temporary Staff
Stevenage Borough Council
Supplier(s)
13 suppliers
ADECCO
Badenoch and Clark Ltd
GSA Techsource Ltd
HAYS SPECIALIST RECRUITMENT LTD
LA INTERNATIONAL COMPUTER CONSULTANTS LTD
Lawrence Dean Recruitment Ltd
Methods Business and Digital Technology Ltd
Michael Page International
Sellick Partnership LLP
Service Care Solutions Ltd
SPRING TECHNOLOGY
The Housing Executive
Venn Group
GBP 7,000,000Awarded 25 February 2016Expiring 31 March 2020Supply services of personnel including temporary staff
Expired contract
Household customer research into retail competition
Water Services Regulation Authority (Ofwat)Supplier(s) Accent Marketing and Research LtdGBP 70,000Awarded 23 February 2016Expiring 29 July 2016Market and economic research; polling and statistics
Expired contract
CPU 1807 Gas Supply
Nottingham City CouncilSupplier(s) Robin Hood Energy LtdGBP 23,500,000Awarded 22 February 2016Expiring 31 March 2019Petroleum products, fuel, electricity and other sources of energy
Expired contract
Buses Customer Service Training
Transport for LondonSupplier(s) Development Ltd,GBP 2,389,600Awarded 16 February 2016Expiring 15 February 2020Education and training services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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