Customer services

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1,790 Customer services awards found

Awarded contract
Education and training services
Transport for London
Supplier(s)
8 suppliers
Babington Business College Limited
BPP Holdings Ltd
Capita Business Services Ltd
Kingston College
Outsource Vocational Learning Ltd
QA Ltd.
Realise Learning and Employment Limited
WKCIC GROUP
GBP 4,968,000Awarded 14 August 2017Education and training services
Expired contract
Recruitment campaign for Deputy Director - Customer Services
HM Land Registry (HMLR)Supplier(s) Customer Management ResourcingGBP 10,000Awarded 9 August 2017Expiring 18 December 2017Recruitment services
Awarded contract
Industry specific software package
Home Group LtdSupplier(s) MOBYSOFT LIMITEDGBP 550,000Awarded 9 August 2017Industry specific software package
Awarded contract
Motor vehicles for the transport of 10 or more persons
University of SouthamptonSupplier(s) GO South Coast LtdGBP 40,000,000Awarded 2 August 2017Expiring 11 June 2027Bus repair services
Awarded contract
Microsoft Dynamics 365 Lead Developer
Chelmsford City CouncilSupplier(s) Talent International UK (Limited)GBP 105,000Awarded 2 August 2017
Expired contract
Provision of Office Cleaning Services
Newark and Sherwood District CouncilSupplier(s) Emprise Services PlcGBP 47,100Awarded 2 August 2017Expiring 1 October 2020Office cleaning services
Expired contract
KMCPRP-085 - Supply of Security, Keyholding and Alarm Response Services
Kirklees CouncilSupplier(s) Service House Limited t/a Admiral Security ServicesGBP 432,000Awarded 1 August 2017Expiring 30 June 2019Surveillance services
Expired contract
Security services
Kirklees CouncilSupplier(s) Service House Limited t/a Admiral Security ServicesGBP 445,132Awarded 1 August 2017Expiring 11 July 2021Alarm-monitoring services
Expired contract
P0170 - Cashless Parking Payment Service - AWARD
Birmingham City CouncilSupplier(s) Park-Mobile (UK) LtdAwarded 1 August 2017Expiring 1 August 2020Parking meters
Expired contract
Supply, Installation, Commissioning and Maintenance of Audio Visual Systems
Newark and Sherwood District CouncilSupplier(s) proAV® LimitedGBP 130,000Awarded 27 July 2017Expiring 2 April 2018Repair and maintenance services of audio-visual and optical equipment
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Expired contract
Award of Contract: Accessible Transport/Concessionary Travel System
capitalEsourcingSupplier(s) Abavus LtdGBP 136,915Awarded 25 July 2017Expiring 31 July 2022Industry specific software package
Expired contract
Tender for the Provision of Security Services - AWARD
University of SouthamptonSupplier(s) Securitas Security Services UK LimitedGBP 4,750,000Awarded 25 July 2017Expiring 3 September 2020Patrol services
Expired contract
QU069 - Customer Satisfaction - AWARD
Birmingham City CouncilSupplier(s) ROL Solutions LtdAwarded 21 July 2017Expiring 31 July 2018Customer survey services
Expired contract
Supply services of personnel including temporary staff
Colchester Institute
Supplier(s)
7 suppliers
Adore Recruitment
MMP Consultancy
Morgan Hunt
Protocol
Pure Resourcing Solutions
Pyramid Recruitment Services Ltd
REED SPECIALIST RECRUITMENT LIMITED
GBP 1,300,000Awarded 18 July 2017Expiring 8 July 2019Placement services of office-support personnel
Expired contract
Security services
TranslinkSupplier(s) Sword Security N.I. LtdGBP 7,200,000Awarded 4 July 2017Expiring 24 June 2019Security services
Expired contract
Software package and information systems
Leeds City CouncilSupplier(s) Q Matic (United Kingdom) LtdGBP 175,725Awarded 4 July 2017Expiring 18 June 2020Software package and information systems
Expired contract
ITS200389 Queue and Appointment Management System
Leeds City CouncilSupplier(s) Q Matic (United Kingdom) LtdGBP 215,000Awarded 4 July 2017Expiring 9 July 2022Software package and information systems
Awarded contract
Staff training services
ANGLIAN WATER SERVICES LIMITEDSupplier(s) Capita Business Services LtdAwarded 3 July 2017Staff training services
Expired contract
Chilmington Public Art Consultancy
Ashford Borough CouncilSupplier(s) Chartway GroupGBP 45,000Awarded 1 July 2017Expiring 31 July 2019Business and management consultancy and related services
Expired contract
Non-Household Customer Insight Survey
Water Services Regulation Authority (Ofwat)Supplier(s) Opinion ResearchGBP 79,053Awarded 28 June 2017Expiring 31 March 2018Market research services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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