Customer services

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1,790 Customer services awards found

Awarded contract
Education and training services
Conwy County Borough Council
Supplier(s)
4 suppliers
Chapter I.T. Ltd
North Wales Training
SOVRIN Training Ltd
TEC Wales
GBP 1,500,000Awarded 29 September 2017Forest administration services
Awarded contract
Customer Relation Management software development services
Renfrewshire CouncilSupplier(s) Granicus-Firmstep LtdGBP 344,178Awarded 26 September 2017Customer Relation Management software development services
Expired contract
Passenger research: awareness, clarity, and fairness of terms and conditions
Office of Rail and RoadSupplier(s) ComResGBP 27,500Awarded 26 September 2017Expiring 1 December 2017Business services: law, marketing, consulting, recruitment, printing and security
Expired contract
Interim Regulatory Economics and Policy Advisor
Water Services Regulation Authority (Ofwat)Supplier(s) PA Consulting Services LtdGBP 54,250Awarded 21 September 2017Expiring 15 December 2017Business and management consultancy services
Awarded contract
Customer services
Transport for LondonSupplier(s) Charles Novacroft Direct LimitedGBP 30,000,000Awarded 19 September 2017Customer services
Expired contract
Supply of Cash Deposit, Verification and Reconciliation Machinery, and associated maintenance support, for the Tamar Bridge and Torpoint Ferry
Cornwall CouncilSupplier(s) SUZOHAPP (UK) LimitedGBP 150,000Awarded 19 September 2017Expiring 31 October 2022Software package and information systems
Expired contract
Self-Service Payment Kiosks
Derby City CouncilSupplier(s) BANKING AUTOMATION LIMITEDGBP 58,500Awarded 15 September 2017Expiring 30 September 2020Electrical equipment and apparatus
Expired contract
Guard services
University of SouthamptonSupplier(s) Securitas Security Services UK LimitedGBP 6,355,273Awarded 12 September 2017Expiring 17 August 2022Patrol services
Expired contract
Education and training services
Crown Commercial ServiceSupplier(s) Multiple suppliers as listed in attached scheduleGBP 360,000,000Awarded 12 September 2017Expiring 27 August 2020Administration services
Expired contract
Black Country Impact - Introduction to Customer Services - AWARD
Black Country BusinessSupplier(s) Steps to Work (Walsall) LtdAwarded 11 September 2017Expiring 10 March 2018Customer services
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Expired contract
Environmental services
Cheshire East CouncilSupplier(s) Kingdom Group Services LtdGBP 960,000Awarded 7 September 2017Expiring 2 September 2018Environmental services
Awarded contract
ICT Transformation Delivery Partner
Sefton Metropolitan Borough CouncilSupplier(s) Agilisys LtdGBP 2,500,000Awarded 4 September 2017
Expired contract
Education and training services
Liverpool City Council
Supplier(s)
16 suppliers
Alt Valley Community Trust of Communiversity
Aspire Advance Achieve Ltd
Asset Training & Consultancy Ltd
Damar Limited
GP Strategies Limited
HIT Training Ltd t/a C2C Training
Hugh Baird College of Further Education
John Moores University
North Liverpool Regeneration Company
QA Ltd.
Riverside College
Salford City College
Southport College
ST Helens Chamber Ltd
TRN Train Limited
Wigan and Leigh College
Awarded 4 September 2017Expiring 14 August 2021Education and training services
Awarded contract
Telephone and data transmission services
UK Sports InstituteSupplier(s) TELEFONICA UK LIMITEDGBP 265,376Awarded 4 September 2017Telephone and data transmission services
Expired contract
BHCC LR Apprenticeships - Business Admin L2, L3, L4 and Customer Service L 2, L3
Brighton and Hove City CouncilSupplier(s) Qube Qualifications And Development LimitedGBP 23,200Awarded 31 August 2017Expiring 20 December 2019Education and training services
Expired contract
Oracle Advanced Customer Support for HM Prison and Probation Service
Ministry of JusticeSupplier(s) ORACLE CORPORATION UK LIMITEDGBP 301,239Awarded 30 August 2017Expiring 12 July 2018Software package and information systems
Expired contract
PR3814 - Apprenticeship Training - Business Administration & Customer Services MEH
4 buyers
Moorfields Eye Hospital NHS Foundation Trust
North Middlesex University Hospital NHS Trust
Royal Free London NHS Foundation Trust
Whittington Health NHS Trust
Supplier(s) HAWK Management (UK) LimitedGBP 85,000Awarded 29 August 2017Expiring 30 August 2019Education and training services
Awarded contract
DAC-030 - C8367 NGDA Product Manager
Home OfficeSupplier(s) SYROSAND CONSULTING LTDGBP 376,000Awarded 25 August 2017
Expired contract
Interim Regulatory Economics and Policy Advisor
Water Services Regulation Authority (Ofwat)Supplier(s) Networkers International (UK) LimitedGBP 61,750Awarded 23 August 2017Expiring 13 December 2017Supply services of personnel including temporary staff
Expired contract
1602 -SCR-1350-Evidence Preservation Products-OJEU
HM Revenue & Customs (HMRC)Supplier(s) Scientic Laboratory SuppliesGBP 650,000Awarded 23 August 2017Expiring 28 May 2020Sacks and bags

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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