Customer services

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1,790 Customer services awards found

Awarded contract
School catering services
Stamford Green Primary School and NurserySupplier(s) Aspens Food ServicesGBP 925,000Awarded 26 February 2018School catering services
Awarded contract
Education and training services
The City of Edinburgh Council
Supplier(s)
34 suppliers
Acas Scotland
Azilo
Azilo.com
BEARINGPOINT LIMITED
BNG Early Years Training
CHHS (hygiene and safety) Ltd
Crisis Solutions Ltd
CSL Consultancy
First Aid Scotland Ltd
Fleetmaster Operational Support Services Ltd
Gofastforward
GP Strategies Training Limited
Harmeny Education Trust Ltd
Helen Skinner
Indicia Training
Jemco Consultancy Ltd
Learning Pool Ltd
Liaison Financial Services Ltd
Loidis Group Ltd
Maybo Ltd
Momentum Scotland
Morgan Training Services
Nithcree Training
North Edinburgh Childcare
Osiris Educational Woodhall Spa Ltd
Peoplematters
Really Useful Knowledge (Scot.)
Sandra Williamson Training Consultancy
Sibbald Limited
The Education Business Ltd
The Knowledge Academy Ltd
The Spark
Tracy Barlow
University of Strathclyde
GBP 500,000Awarded 22 February 2018Education and training services
Expired contract
Designing and running C-MeX and D-MeX pilots for 2019 Price Review (PR19)
Water Services Regulation Authority (Ofwat)Supplier(s) Navigator Research Planning Communication LtdGBP 193,610Awarded 22 February 2018Expiring 31 January 2019Market research services
Expired contract
WHHT - Customer Service Level 3 Framework/ Customer Service Practitioner Level 2 Standard/ Team Leader Supervisor Level 3 Standard (Apprenticeship Schemes)
Hertfordshire and West Essex ICS NHS ProcurementSupplier(s) Dynamic Training UK LtdGBP 85,000Awarded 21 February 2018Expiring 21 February 2020Education and training services
Expired contract
PAN1777 - Leisure Services - Customer Service Training Partner
Leicester City CouncilSupplier(s) Inspiring Change Consultancy LimitedAwarded 15 February 2018Expiring 7 March 2019Education and training services
Expired contract
CBC-0831-H-LP Mystery Shopper - AWARD
Central Bedfordshire CouncilSupplier(s) Public Perspectives LtdGBP 4,950Awarded 13 February 2018Expiring 28 March 2018Customer services
Expired contract
Out of Hours Call Handling
Redcar and Cleveland Borough CouncilSupplier(s) Coast & Country Housing Ltd - Business & Marketing ManagGBP 30,000Awarded 12 February 2018Expiring 31 March 2022Machinery for mining, quarrying, construction equipment
Awarded contract
Industry specific software package
Warwick District CouncilSupplier(s) CIVICA UK LIMITEDEUR 399,000Awarded 9 February 2018Supporting services for the government
Expired contract
HMCTS Crown House - National Customer Service Centre - BPRN1619/17/4153
Ministry of JusticeSupplier(s) W.T. Partnership LtdGBP 4,921Awarded 7 February 2018Expiring 7 February 2020Construction work
Expired contract
Education and training services
Norfolk County Council
Supplier(s)
10 suppliers
CAKE people Development
Estio Training Ltd
Futures Advice, Skills and Employment Limited
Lols Nott t/a Leap Uk
London College of Apprenticeship Training
Meadowhall Training Ltd
Prevista Ltd
RM Training (UK) Ltd
Solvo Vir Ltd
University College of Estate Management
GBP 30,000,000Awarded 7 February 2018Expiring 17 January 2022Vocational training services
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Expired contract
Customer services
Department of Social ProtectionSupplier(s) Creed Communications LimitedEUR 600,000Awarded 7 February 2018Expiring 2 February 2019Desktop communications software development services
Expired contract
HMCTS Prince William House - National Customer Service Centre- 1621/17/4155
Ministry of JusticeSupplier(s) W.T. Partnership LtdGBP 7,259Awarded 6 February 2018Expiring 21 February 2020Construction work
Expired contract
HMCTS Crown House-National Customer Service Centre-BPRN1619/17/4153
Ministry of JusticeSupplier(s) Mott MacDonald LimitedGBP 35,778Awarded 6 February 2018Expiring 6 February 2020Construction work
Expired contract
HMCTS Prince William House-National Customer Service Centre-1621/17/4155- Lot 1- Stage 2
Ministry of JusticeSupplier(s) Mott MacDonald LimitedGBP 37,637Awarded 6 February 2018Expiring 6 February 2020Construction work
Expired contract
Strategic Partner for Co Sourcing Delivery Model for Support Services
Water Services Regulation Authority (Ofwat)Supplier(s) PricewaterhouseCoopers LLPGBP 9,950,000Awarded 6 February 2018Expiring 5 February 2022Supporting services for the government
Expired contract
HMCTS Port Talbot Justice Centre-National Customer Service Centre - 1553/17/4154
Ministry of JusticeSupplier(s) WTPGBP 4,085Awarded 6 February 2018Expiring 10 February 2020Construction work
Expired contract
Supporting services for the government
Water Services Regulation Authority (Ofwat)Supplier(s) PricewaterhouseCoopers LLPGBP 9,950,000Awarded 6 February 2018Expiring 16 January 2022IT services: consulting, software development, Internet and support
Expired contract
Sheffield City Region: Provision of Centre Management Services - Advanced Manufacturing Park Technology Centre
Sheffield City CouncilSupplier(s) Creative Space ManagementGBP 827,000Awarded 5 February 2018Expiring 31 March 2025Repair and maintenance services of building installations
Awarded contract
Medical consumables
University Hospital of South Manchester NHS Foundation Trust
Supplier(s)
12 suppliers
APC Cardiovascular Ltd
Chalice Medical
Edwards Lifesciences Ltd
FRESENIUS KABI LIMITED
Getinge Limited
GTA UK Limited
Haemonetics Ltd
LivaNova
Medtronic Limited
Terumo UK Ltd
TFX Group Limited C/O Teleflex
UPTC Limited
GBP 2,400,000Awarded 1 February 2018Medical consumables
Expired contract
HMCTS Port Talbot Justice Centre-National Customer Service Centre-Lot 1-Stage 2-4154
Ministry of JusticeSupplier(s) Mott MacDonald LimitedGBP 35,778Awarded 31 January 2018Expiring 31 January 2020Construction work

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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