Customer services

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1,790 Customer services awards found

Awarded contract
Customer Relation Management software package
Mole Valley District CouncilSupplier(s) Firmstep LtdGBP 200,000Awarded 25 May 2018Customer Relation Management software package
Awarded contract
Services furnished by professional organisations
Water Services Regulation Authority (Ofwat)Supplier(s) PricewaterhouseCoopers LLPGBP 7,844,625Awarded 24 May 2018Services furnished by professional organisations
Expired contract
Advertising services
Crown Commercial ServiceSupplier(s) Manning Gottlieb OMDGBP 800,000,000Awarded 22 May 2018Expiring 1 May 2022Advertising campaign services
Expired contract
RM6003 Media Buying Award Notice
Crown Commercial ServiceSupplier(s) OMD Group LtdGBP 800,000,000Awarded 21 May 2018Expiring 21 May 2022Advertising services
Awarded contract
Company health services
UK Power Networks (Operations) LtdSupplier(s) Optima HealthAwarded 17 May 2018Laboratory services
Awarded contract
Education and training services
The City of Edinburgh Council
Supplier(s)
36 suppliers
Carnegie Enterprise
Child and Family Training Ltd
Cosensa Learning and Development Ltd
Datrix Learning Services
Developing Nation Ltd
Early Years Scotland
Edinburgh Napier University
FIRST RESPONSE TRAINING AND CONSULTANCY SERVICES LIMITED
ICAS
Ixion Holdings (Contracts) Ltd
Jacqueline McGregor
KPMG LLP
Learn 2 Lead 2 Ltd
Leo Learning Ltd
LMD Learning Solutions
Masters in Minds Ltd
Maths No Problem
McCrae Training Limited
Media Education
MRS Training and Rescue
Peoplematters
Progress International Ltd
QA Ltd.
Quo Solvis Ltd
Red Sky Management Ltd
Remade in Edinburgh
Safety Training Scotland Ltd.
Sibbald Limited
The Conservation Volunteers Scotland
The Knowledge Academy Ltd
The Road Haulage Association Ltd
This is Remarkable
Training Event Safety Solutions Ltd
University of West of Scotland
Value and Worth Consulting Limited
Woodward Safety Health and Environment Ltd
GBP 10,000,000Awarded 16 May 2018Education and training services
Expired contract
Recruitment services
Scottish Water
Supplier(s)
5 suppliers
Eden Scott Ltd
Morson International
Parity Professionals Ltd
Recruitment Zone Ltd
Rullion Ltd
Awarded 11 May 2018Expiring 19 March 2026Recruitment services
Expired contract
IT services: consulting, software development, Internet and support
Office of the Revenue CommissionersSupplier(s) European Dynamics Luxembourg SAAwarded 10 May 2018Expiring 14 April 2023Programming services of systems and user software
Expired contract
Security services
WHGSupplier(s) Man Commercial ProtetionGBP 700,000Awarded 30 April 2018Expiring 9 April 2022Surveillance services
Expired contract
BHCC LR Apprenticeships - Business Admin / Customer Service Apprenticeships (Project Mar 18) - AWARD
SE Shared ServicesSupplier(s) Sussex Coast College HastingsGBP 17,400Awarded 30 April 2018Expiring 14 November 2019Training services
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Awarded contract
Procurement consultancy services
South Gloucestershire CouncilSupplier(s) Ernst & Young LLP (EY)GBP 2,000,000Awarded 30 April 2018Procurement consultancy services
Awarded contract
Belfast City Council Customer Focus and Website Discovery
Belfast City CouncilSupplier(s) Deloitte LLPGBP 69,513Awarded 23 April 2018
Expired contract
Rotherham Interchange Refurbishment
South Yorkshire Passenger Transport ExecutiveSupplier(s) Interserve Construction LtdGBP 11,500,000Awarded 20 April 2018Expiring 31 January 2019Concrete repair work
Awarded contract
Improve how we send a repair operative to a job and enable progress of that job to be tracked
London Borough of HackneySupplier(s) Unboxed Consulting LimitedGBP 232,100Awarded 16 April 2018
Expired contract
CCTV, Control Room and Anti Social Behaviour Services.
WHGSupplier(s) Man Commercial ProtetionGBP 700,000Awarded 16 April 2018Expiring 31 March 2022Security services
Awarded contract
Improve the customer experience and extend the features of raising a repair to a Hackney property
London Borough of HackneySupplier(s) THE DEXTROUS WEB LTDGBP 139,500Awarded 16 April 2018
Expired contract
Beaulieu Zone C (Beaulieu Keep) - Sales Agency Agreement
London & Quadrant Housing TrustSupplier(s) SiteSales Property Group LtdGBP 112,063Awarded 13 April 2018Expiring 30 October 2018Consultative engineering and construction services
Expired contract
Denham Film Studios
London & Quadrant Housing TrustSupplier(s) Red Loft LLPGBP 63,450Awarded 13 April 2018Expiring 1 February 2019Architectural and related services
Expired contract
MVDC - SF - Customer Transaction Management System - AWARD
SE Shared ServicesSupplier(s) Granicus-Firmstep LtdGBP 225,000Awarded 3 April 2018Expiring 7 January 2021Customer Relation Management software development services
Expired contract
Plumbing and sanitary works
Barts Health NHS Trust
Supplier(s)
4 suppliers
Advanced Demand Side Management Ltd
Affinity for Business (Retail) Ltd
Scottish Water Business Stream Limited t/a Business Stream
Wave
GBP 250,000,000Awarded 2 April 2018Expiring 12 March 2022Water-treatment chemicals

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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