Customer services

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1,790 Customer services awards found

Awarded contract
Network and telephony platform infrastructure review
Devon County CouncilSupplier(s) Acuity Business Solutions LtdGBP 8,000Awarded 1 August 2018
Expired contract
Construction work for water and sewage pipelines
Irish WaterSupplier(s) Ward and Burke Constraction LtdAwarded 26 July 2018Expiring 19 October 2019Foul-water piping construction work
Expired contract
Customer services
ATOC LimitedAwarded 18 July 2018Expiring 22 June 2023Support services for railway transport
Expired contract
Customer services
Southern Water Services LtdSupplier(s) Capita Customer Management LimitedGBP 45,654,000Awarded 17 July 2018Expiring 21 June 2023Customer services
Expired contract
Improving Customer Service APTR Facilities
National Highways LimitedSupplier(s) Pell FrischmannGBP 155,244Awarded 4 July 2018Expiring 31 March 2019Research and development services and related consultancy services
Expired contract
Cambridgeshire County Council Development of being Commercial E-Learning Modules
LGSSSupplier(s) Learning Pool LtdAwarded 3 July 2018Expiring 10 August 2018Training software package
Awarded contract
Recreational, cultural and sporting services
Surrey County CouncilSupplier(s) My Staff Shop LtdGBP 1,000,000Awarded 1 July 2018Presents and rewards
Expired contract
Staff training services
The Corporate Officer of the House of CommonsSupplier(s) Accelerator Solutions LtdGBP 250,000Awarded 29 June 2018Expiring 8 June 2022Staff training services
Awarded contract
Education and training services
Conwy County Borough Council
Supplier(s)
8 suppliers
Addysg Oedolion Cymru | Adult Learning Wales (formerly WEA YMCA CC Cymru)
Cymunedau'n Gyntaf Mon Communities First
Groundwork North Wales
Grwp Llandrillo Menai
North Wales Training
Shorecliffe Training Ltd
SOVRIN Training Ltd
Wild Elements
GBP 1,500,000Awarded 29 June 2018Child daycare services
Expired contract
FWK1116-Provision of Customer Services Training - AWARD
Parliament UKSupplier(s) Accelerator Solutions LtdGBP 250,000Awarded 29 June 2018Expiring 1 July 2022Specialist training services
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Expired contract
WP1590 Zendesk G-Cloud 9 Call-Off Contract
Government Digital ServiceSupplier(s) ZENDESK UK LIMITEDGBP 355,500Awarded 27 June 2018Expiring 29 June 2019IT services: consulting, software development, Internet and support
Awarded contract
Deployment Project Team - Community Services
Salford Royal NHS Foundation TrustSupplier(s) max20 LimitedGBP 55,400Awarded 18 June 2018
Awarded contract
Technical Project Team for Integrated Care Organisation (ICO)
Salford Royal NHS Foundation TrustSupplier(s) max20 LimitedGBP 51,600Awarded 18 June 2018
Expired contract
Delivery of a bespoke training programme for "Transforming Archives: Bridging the Digital Gap" Traineeships
The National ArchivesSupplier(s) Longstock Consulting ltdGBP 21,000Awarded 18 June 2018Expiring 31 December 2021Education and training services
Expired contract
Apprenticeships Provision
Southampton City CouncilSupplier(s) Brockenhurst College, Eastleigh College, Southampton Solent UniversityGBP 1,887,500Awarded 14 June 2018Expiring 31 July 2019Adult and other education services
Expired contract
Beaulieu Zone G (Beaulieu Heath)
London & Quadrant Housing TrustSupplier(s) SiteSales Property Group LtdGBP 41,175Awarded 7 June 2018Expiring 1 January 2019Consultative engineering and construction services
Awarded contract
Education and training services
Ministry of Defence
Supplier(s)
6 suppliers
Babcock Training Limited
Royal Artillery Centre for Personal Development
The Army Catering Training Trust
THE COLLEGES' PARTNERSHIP LIMITED
TQ Education and Training
WBL Services Ltd
GBP 53,433,000Awarded 5 June 2018Education and training services
Expired contract
Providing a better service to the Freight and Road Haulage Industry
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 640,476Awarded 5 June 2018Expiring 4 June 2021Research and development services and related consultancy services
Expired contract
Google Analytics Consultant/Analyst
Leicestershire County CouncilSupplier(s) SMARTLYTICS CONSULTANCY LIMITEDGBP 40,000Awarded 4 June 2018Expiring 30 June 2019Research and development services and related consultancy services
Expired contract
Franking Machine
Derbyshire Dales District CouncilSupplier(s) TMR Executive Agency Ltd]GBP 5,398Awarded 4 June 2018Expiring 4 June 2024

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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