Customer services

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1,790 Customer services awards found

Expired contract
Legal services
Albyn Housing Society LimitedSupplier(s) Harper Macleod LLPGBP 100,000Awarded 1 November 2018Expiring 11 October 2022Legal documentation and certification services
Awarded contract
Parking enforcement services
Causeway Coast & Glens Borough CouncilSupplier(s) Car Park Services LimitedGBP 180,000Awarded 31 October 2018Parking meters
Awarded contract
Recruitment services
National Highways Limited
Supplier(s)
8 suppliers
Capita Business Services Ltd
Carbon60 Limited
HAYS SPECIALIST RECRUITMENT LTD
LA INTERNATIONAL COMPUTER CONSULTANTS LTD
MATCHTECH GROUP (UK) LIMITED
McGinley Support Services Ltd
Morson Human Resources Limited (t/a Morson Talent)
STR Limited
GBP 33,600,000Awarded 23 October 2018Recruitment services
Expired contract
Car park management services
NHS Shared Business Services
Supplier(s)
36 suppliers
APCOA Parking (UK) Ltd
APT Controls Group Ltd
Blink Charging UK Limited
Bmm Energy Solutions
Chargemaster Limited (T/A as bp pulse)
ClearView Communications Ltd
CP Plus Ltd
Creative Car Park Ltd t/a Park Solve
Cyclepods Ltd
Designa UK
Euro Car Parks Ltd
FAAC (UK) Ltd t/as HUB Parking Technology
Falco UK Ltd
Flowbird Smart City UK Ltd
Franklin Energy
Gamma Energy Ltd
Geoffrey Osborne Limited - R4 (b), R6 (b)
Huber Car Park Systems UK Ltd
Indigo Park Services UK Ltd
International Parking Systems (UK Limited)
Interserve Construction Ltd
National Car Parks Ltd (NCP)
Neology UK Ltd
Newpark Security Ltd T/A Newpark Solutions
Parkare Ltd (T/A Came Parkare)
ParkingEye Ltd
Phoenix Renewables Ltd T/A The Phoenix Works
Prime plc
Q-Park Ltd
Sagoss Ltd
Scheidt and Bachmann (UK) Ltd
Siemens Mobility Limited
Smart Parking Ltd
UK CAR PARK MANAGEMENT LIMITED
VINCI CONSTRUCTION UK LIMITED
WPS (UK) Ltd
Awarded 10 October 2018Expiring 17 September 2022Traffic-monitoring equipment
Expired contract
Developing and launching Customer Service Standards and improving network occupancy capability
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 382,033Awarded 4 October 2018Expiring 31 March 2020Research and development services and related consultancy services
Awarded contract
Personnel-training services
Queen's University Belfast
Supplier(s)
9 suppliers
Advance HE
AKU Training Ltd
BRC Partnership Ltd
Cosensa Learning and Development Ltd
Elementa Leadership Limited
Living Potential Consulting
SureSkills Ltd
Sykes Fairbairn Ltd
Think People Consulting Ltd
GBP 500,000Awarded 4 October 2018Staff training services
Expired contract
Recruitment services
Home Group Ltd
Supplier(s)
14 suppliers
Badenoch and Clark Ltd
BMC Recruitment
Build Recruitment
Deverell Smith
Harvey Nash Consulting (Scotland) Ltd
HAYS SPECIALIST RECRUITMENT LTD
Michael Page International
Nigel Wright
NRG
Randstad Solutions Ltd
Reed
Sellick Partnership LLP
Sullivan Brown
TSA
GBP 1,200,000Awarded 2 October 2018Expiring 11 September 2022Recruitment services
Expired contract
Provision of Apprenticeship Training Programmes - Further Competition - L3 Customer Service (framework)
North East Lincolnshire CouncilSupplier(s) North Lindsey CollegeGBP 2,000Awarded 2 October 2018Expiring 31 October 2019Education and training services
Awarded contract
Research and development services and related consultancy services
Aston University
Supplier(s)
5 suppliers
Digitronix Ltd
Morton Ward Ltd
Room for Design
Voiceboxx Ltd
Whistlejacket London Ltd
GBP 800,000Awarded 1 October 2018Design consultancy services
Awarded contract
Education and training services
Conwy County Borough Council
Supplier(s)
9 suppliers
Chapter I.T. Ltd
Cymunedau'n Gyntaf Mon Communities First
G2G Communities
Groundwork North Wales
Grwp Llandrillo Menai
North Wales Training
Shorecliffe Training Ltd
SOVRIN Training Ltd
Wow Training
GBP 1,500,000Awarded 28 September 2018Personal development training services
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Expired contract
371 Design Services Framework
Aston University
Supplier(s)
5 suppliers
Digitrronix Ltd
Morton Ward Ltd
Room for Design
Voiceboxx Ltd
Whistlejacket London Ltd
GBP 800,000Awarded 27 September 2018Expiring 30 September 2021Design consultancy services
Expired contract
Interim IT Support Assistant
Water Services Regulation Authority (Ofwat)Supplier(s) Certes IT Service Solutions LimitedGBP 10,107Awarded 26 September 2018Expiring 28 December 2018Supply services of personnel including temporary staff
Awarded contract
Security services
Cardiff Metropolitan UniversitySupplier(s) OCS GROUP UK LIMITEDGBP 600,000Awarded 24 September 2018Security services
Expired contract
Granicus Service Module
Leicestershire County CouncilSupplier(s) Granicus-Firmstep LtdGBP 139,168Awarded 24 September 2018Expiring 30 September 2020
Expired contract
Enterprise Customer Relationship Management
Department for Transport (DFT)Supplier(s) Capgemini UK plcGBP 441,501Awarded 23 September 2018Expiring 24 December 2018IT services: consulting, software development, Internet and support
Expired contract
Mini Competition Lot 12- Customer Service
Warrington Borough CouncilSupplier(s) Total People Limited (part of the LTE Group)GBP 128,000Awarded 19 September 2018Expiring 31 August 2022
Awarded contract
Security services
Peel Ports Investments LimitedSupplier(s) Carlisle Cleaning Services Limited, GSL Dardan Limited, Profile Security Services LtdEUR 24,950,000Awarded 18 September 2018Bar code scanning equipment
Awarded contract
Redesigning the Customer and Tenant Experience: Discovery, Alpha and Beta
Thirteen Housing Group LtdSupplier(s) Saadian Technologies UK LtdGBP 485,050Awarded 17 September 2018
Awarded contract
Works related to water-distribution pipelines
Dŵr Cymru Cyfyngedig. Awarded 14 September 2018Works related to water-distribution pipelines
Expired contract
Agency workers provision for Front of house, Back of house and Kitchen
Manchester City CouncilSupplier(s) Arc Hospitality Recruitment Solutions Limited, Verve Personnel Limited, Be Rota LimitedGBP 2,000,000Awarded 12 September 2018Expiring 31 January 2022Supply services of personnel including temporary staff

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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