Customer services

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1,790 Customer services awards found

Expired contract
Apprenticeship Training 2019
Corby Borough CouncilSupplier(s) Train Together LtdGBP 85,000Awarded 9 October 2019Expiring 14 November 2022Training services
Awarded contract
Replatforming of existing service to meet new technology stack (React & AWS) and data cleansing
London Borough of HackneySupplier(s) THE DEXTROUS WEB LTDGBP 100,000Awarded 3 October 2019
Awarded contract
Customer services
Luton CouncilSupplier(s) Systra Scott Lister UK LtdGBP 500,000Awarded 3 October 2019Customer services
Expired contract
18-112 Community Energy Switching Scheme
Rotherham Metropolitan Borough CouncilSupplier(s) Robin Hood Energy LtdAwarded 27 September 2019Expiring 30 November 2021Petroleum products, fuel, electricity and other sources of energy
Expired contract
Motor vehicles
University of BirminghamSupplier(s) TUSKERDIRECT LIMITEDAwarded 27 September 2019Expiring 26 August 2025Motor vehicles
Expired contract
Petroleum products, fuel, electricity and other sources of energy
Rotherham Metropolitan Borough CouncilSupplier(s) Robin Hood Energy LtdAwarded 27 September 2019Expiring 16 September 2021Gas distribution and related services
Expired contract
Advertising services
University of SouthamptonSupplier(s) VCCPGBP 3,500,000Awarded 23 September 2019Expiring 2 September 2023Advertising management services
Expired contract
Repair and maintenance services
NI Water
Supplier(s)
9 suppliers
Ashdale Engineering UK Ltd
BSG Civil Engineering Ltd
Cully Automation Limited
Global Automation (NI) Ltd
Murphy Process Engineering Ltd
Profitec Solutions Ltd
Pronto Automation Systems Ltd
Scotts Electrical Services LTD
TES (NI) Ltd
GBP 25,000,000Awarded 20 September 2019Expiring 30 August 2023Software programming and consultancy services
Expired contract
Customer service software for waste services
Somerset County CouncilSupplier(s) Abavus LtdGBP 55,640Awarded 20 September 2019Expiring 21 September 2021Software package and information systems
Expired contract
EBC TS IVR System Requirements - CSv4 - AWARD
SE Shared ServicesSupplier(s) Netcall Technology LimitedGBP 192,053Awarded 13 September 2019Expiring 9 July 2022Software package and information systems
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Expired contract
1-920 Improving Variable Speed Limits (VSLs) - Synchronising roadworks hard signage and VSLs
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDGBP 150,000Awarded 6 September 2019Expiring 31 March 2020Research and development services and related consultancy services
Awarded contract
Exchequer Services
London Borough of BromleySupplier(s) Liberata UK Limited, Capita PlcGBP 125,000,000Awarded 3 September 2019Expiring 31 March 2028Administrative services for business operations
Expired contract
1-919 Customer Centric Roadworks (CCR)
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedGBP 102,574Awarded 3 September 2019Expiring 31 March 2020Research and development services and related consultancy services
Awarded contract
Financial consultancy, financial transaction processing and clearing-house services
London Borough of BromleySupplier(s) Liberata UK Limited, Capita PlcGBP 149,500,000Awarded 3 September 2019Personnel and payroll services
Awarded contract
Completion of Appian Development to Public Beta and into Live
SOCIAL WORK ENGLANDSupplier(s) Corporate Document Services LtdGBP 3,100,000Awarded 2 September 2019
Expired contract
Provision of an environmental services operations system (AWARDED)
Stevenage Borough CouncilSupplier(s) Bartec Auto ID LtdGBP 197,730Awarded 30 August 2019Expiring 31 August 2022Software package and information systems
Expired contract
Corporate clothing
Birmingham Airport LtdAwarded 27 August 2019Expiring 21 July 2026Corporate clothing
Expired contract
Education and training services
City of Glasgow College
Supplier(s)
32 suppliers
3i Training and Consultancy Limited
Arete Training Solutions
BDS — Business Development and Support Ltd
Business Success Partnership
Business Training Associates Centre
Cazbro
CBES Ltd
Clearview Minds
Connect Three Solutions
Fife College
G & A Wilson Consultants Ltd
HSC Futures Ltd
Inspiring Solutions Scotland Ltd
Jelf Risk Management
JoinTheDots (Consultants) Ltd
Le Grove Media & Training
Madeleine O'Brien Consulting
Make it so Training Solutions
Mary Fraser (soletrader)
NDR Consultants Ltd
Perth Innovation Ltd
Phoenix Software Limited
Positive Qualities Ltd
Positively Speaking
RF Safety Services
Scapa Services (UK) Ltd
SRS Training Group Ltd
Stun Creative ltd
Targeted Compliance Training
The Grow Consultancy
The Training Team (Scotland)
Tickety Boo Training
GBP 1,800,000Awarded 27 August 2019Expiring 18 April 2021Education and training services
Expired contract
Recruitment services
The Guinness Partnership Ltd
Supplier(s)
6 suppliers
Badenoch and Clark Ltd
HAYS SPECIALIST RECRUITMENT LTD
James Andrews Recruitment Solutions
Manpower Direct (UK) Ltd
Michael Page International
Service Care Solutions Ltd
Awarded 21 August 2019Expiring 31 July 2023Recruitment services
Expired contract
PAN2251 - York House Ground Floor Phase 2 Refurbishment
Leicester City CouncilSupplier(s) Oliveti Construction LtdGBP 100,000Awarded 20 August 2019Expiring 21 October 2019Construction work

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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