Customer services

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1,790 Customer services awards found

Expired contract
Apprentice Levy (L3 Infrastructure Technician)
East Riding of Yorkshire CouncilSupplier(s) GK Apprenticeships Ltd (formerly Partnership Development SolutioGBP 75,000Awarded 1 April 2020Expiring 31 December 2022
Expired contract
Delivery of L3 Infrastructure Technician apprenticeship standard
East Riding of Yorkshire CouncilSupplier(s) GK Apprenticeships Ltd (formerly Partnership Development SolutioGBP 45,000Awarded 31 March 2020Expiring 31 December 2022Education and training services
Expired contract
Social Media Listening Tool
Driver and Vehicle Standards AgencySupplier(s) HOOTSUITE MEDIA UK LIMITEDGBP 14,575Awarded 31 March 2020Expiring 30 March 2021IT services: consulting, software development, Internet and support
Expired contract
Education and training services
University of ChichesterSupplier(s) Wm Northam & Company LtdEUR 500,000Awarded 30 March 2020Expiring 4 March 2025Occupational clothing
Expired contract
Provision of Apprenticeship Training Programmes -Level 3 Customer Service Specialist Further Competition
North Lincolnshire CouncilSupplier(s) DN CollegeGBP 4,000Awarded 30 March 2020Expiring 28 September 2024Education and training services
Expired contract
Provision of Apprenticeship Training Programmes - L2 Customer Service Practitioner Further Competition
North Lincolnshire CouncilSupplier(s) DN CollegeGBP 3,500Awarded 30 March 2020Expiring 30 April 2023Education and training services
Expired contract
Customer Services Consultancy
London Borough of HackneySupplier(s) Human Engine LtdGBP 81,000Awarded 25 March 2020Expiring 31 October 2020
Awarded contract
Recruitment services
LiveWest Homes Ltd
Supplier(s)
4 suppliers
Building Recruitment Company Ltd
James Andrews Recruitment Solutions
REED SPECIALIST RECRUITMENT LIMITED
Sellick Partnership LLP
GBP 450,000Awarded 19 March 2020Placement services of personnel
Awarded contract
Discovery, UX and design for a new digital platform to better serve the residents of Brent
London Borough of BrentSupplier(s) Nomensa LtdGBP 60,000Awarded 18 March 2020
Awarded contract
Invitation for the provision of a Security Guarding Service
Yeovil District Hospital NHS Foundation TrustSupplier(s) Atlas (UK) Security ServicesGBP 582,170Awarded 16 March 2020Security services
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Awarded contract
Security services
Yeovil District Hospital NHS Foundation TrustSupplier(s) Atlas (UK) Security ServicesGBP 582,170Awarded 16 March 2020Security services
Awarded contract
Pressure-reducing, control, check or safety valves
United Utilities Water LtdSupplier(s) Technology Ltd, HWM Limited, i2O Water LtdAwarded 16 March 2020Pressure-reducing, control, check or safety valves
Expired contract
Business services: law, marketing, consulting, recruitment, printing and security
National Transport AuthoritySupplier(s) Global Entserv Solutions Ireland LimitedEUR 9,831,122Awarded 12 March 2020Expiring 14 February 2025IT services: consulting, software development, Internet and support
Awarded contract
Digital Customer Portal
Blackburn with Darwen Borough CouncilSupplier(s) Abavus LtdGBP 5,500,000Awarded 12 March 2020Expiring 21 March 2030Software package and information systems
Awarded contract
Customer survey services
Department of Social ProtectionSupplier(s) RED C Research and Marketing LtdEUR 75,000Awarded 3 March 2020Customer satisfaction survey
Awarded contract
Discovery and design phase for inbound enquiry handling & channel strategy
Department for International TradeSupplier(s) Deloitte LLPGBP 90,000Awarded 2 March 2020
Expired contract
Digital Customer Services Platform
Barnsley Metropolitan Borough CouncilSupplier(s) DETEC SOFTWARE LTDGBP 25,620Awarded 28 February 2020Expiring 31 May 2020IT services: consulting, software development, Internet and support
Expired contract
Services of a Graduation Academic Dress Supplier at Lancaster University - AWARD
Lancaster UniversitySupplier(s) Graduation Attire LimitedAwarded 24 February 2020Expiring 28 February 2025Clothing, footwear, luggage articles and accessories
Expired contract
Communication and multimedia software package
Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus TrádálaSupplier(s) EdgeTierEUR 330,000Awarded 19 February 2020Expiring 3 February 2023System and support services
Expired contract
Customer experience in the water sector - annual surveys for the customer measure of experience (C-MeX) and developer services measure of experience (D-MeX)
Water Services Regulation Authority (Ofwat)Supplier(s) Accent Marketing and Research LtdGBP 1,129,975Awarded 14 February 2020Expiring 31 March 2023Market research services

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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