Customer services

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1,790 Customer services awards found

Expired contract
Enterprise Chesterfield Website
Chesterfield Borough CouncilSupplier(s) Iogen LtdGBP 15,000Awarded 2 August 2021Expiring 16 August 2023
Awarded contract
Dorset HealthCare NHS Trust Estates and Facilities-Data &Performance reporting review and refinement
Dorset HealthCare University NHS Foundation TrustSupplier(s) PERMANENT FUTURES LIMITEDGBP 70,000Awarded 2 August 2021
Awarded contract
Further development of common tools to support case work with residents
London Borough of HackneySupplier(s) TPXimpact LimitedGBP 500Awarded 2 August 2021
Awarded contract
CUSTOM SERVICE FOR A CUSTOM NEXT-GENERATION RNA SEQUENCING SERVICE
University College Dublin (UCD)
Supplier(s)
5 suppliers
Almac Diagnostic Services Ltd
BGI TECH SOLUTIONS (HONGKONG) CO., LIMITED
Eurofins Genomics UK Ltd
Macrogen Europe
Novogene (UK) Company Limited
Awarded 1 August 2021Miscellaneous networking software package
Expired contract
Customer Service Design Capability Contract
Department of Health and Social CareSupplier(s) Nomensa LtdGBP 1,250,000Awarded 30 July 2021Expiring 31 March 2022Custom software development services
Expired contract
Provision of UK Customer Satisfaction Index Report
Driver and Vehicle Licensing AgencySupplier(s) INSTITUTE OF CUSTOMER SERVICEGBP 8,000Awarded 30 July 2021Expiring 1 August 2022Research and development services and related consultancy services
Expired contract
Documentum (Open Text Technologies) for Customer Service Group (CSG) and Valuation Office Agency (VOA)
HM Revenue & Customs (HMRC)Supplier(s) Coforge UK LimitedGBP 3,000,000Awarded 30 July 2021Expiring 23 August 2023IT services: consulting, software development, Internet and support
Awarded contract
Customer Service Design Capability Contract
Department of Health and Social CareSupplier(s) Nomensa LtdGBP 1,750,000Awarded 30 July 2021Custom software development services
Awarded contract
Vehicle Licensing and Inspection Services and a Technology System for Taxi and Private Hire Services
Transport for LondonSupplier(s) TATA Consultancy Services Ltd, Marston (Holdings) LtdGBP 66,600,000Awarded 28 July 2021Information technology services
Expired contract
Customer Experience Tracker 2021
National Highways LimitedSupplier(s) IPSOS (MARKET RESEARCH) LTDGBP 940,000Awarded 28 July 2021Expiring 29 March 2024Business services: law, marketing, consulting, recruitment, printing and security
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Awarded contract
Associate Trainers Framework - Dundee and Angus College
Dundee and Angus College
Supplier(s)
17 suppliers
ACCS-Safety
Arena HR Ltd
Build Your Skill
Change Frameworks Ltd
CPD Training Solutions (Scotland) Limited
Digital Bricks Learning Ltd
Firefly Business Solutions Ltd
Health Environment And Risk Training
Kalor Consultancy Ltd
MidasWorks
Mind's Well
Sibbald Training
Stewart Engineering and Training Solutions Ltd
Successful Learning Solutions Ltd
Supportive Solutions Ltd
The Sporting Pursuit
YMindset
GBP 815,000Awarded 27 July 2021Business services: law, marketing, consulting, recruitment, printing and security
Awarded contract
'Get Help With Tech' Remote Education Tech Support for Schools - Digital Delivery Specialists copy
Department for EducationSupplier(s) THE ENGINE GROUP LIMITEDGBP 3,900,000Awarded 21 July 2021
Awarded contract
Discovery for redesigning Renfrewshire Council’s digital experience estate
Renfrewshire CouncilSupplier(s) TPXimpact LimitedGBP 79,800Awarded 15 July 2021
Awarded contract
Whittington Health NHS Trust Payroll and Pensions Framework Agreement
Whittington Health NHS TrustSupplier(s) NHS Shared Business ServicesGBP 1Awarded 14 July 2021Personnel and payroll services
Expired contract
Provision of 24/7 desktop support for the customer’s service desk engineers
Staffordshire Police, Staffordshire Fire & Rescue ServicesAwarded 14 July 2021Expiring 13 July 2022
Awarded contract
Infrastructure and MEICA Contractor Services
Scottish Water
Supplier(s)
7 suppliers
BGEN Limited
Clancy Docwra Limited
Galliford Try Infrastructure Ltd
George Leslie Ltd
Morrison Data Services (Water) Ltd
Ross-Shire Engineering Ltd
RWGM Joint Venture
Awarded 13 July 2021Pumping station construction work
Awarded contract
The Supply and Delivery of Sportswear, for City of Glasgow College, Glasgow Clyde College and Glasgow Kelvin College
City of Glasgow CollegeSupplier(s) White Label SourcingGBP 85,145Awarded 8 July 2021Clothing, footwear, luggage articles and accessories
Expired contract
L3 Customer Service Specialist Apprenticeship
Department for EducationSupplier(s) Name not disclosedGBP 60,000Awarded 8 July 2021Expiring 1 August 2024Training services
Awarded contract
The Supply and Delivery of Sportswear, for City of Glasgow College, Glasgow Clyde College and Glasgow Kelvin College
City of Glasgow CollegeSupplier(s) White Label Sourcing LtdGBP 181,473Awarded 8 July 2021Clothing, footwear, luggage articles and accessories
Expired contract
1BQY - Service-Journals Electronic
Newcastle UniversitySupplier(s) Springer Nature Customer ServiceGBP 42,300.04Awarded 7 July 2021Expiring 9 July 2021Journals

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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