Customer services

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1,790 Customer services awards found

Awarded contract
The supply and implementation of a SAAS Business customer data analytics solution and support services
Electricity Supply Board (ESB)Supplier(s) Uplight Inc.Awarded 27 April 2022IT services: consulting, software development, Internet and support
Awarded contract
Framework Agreement for Network of Employability Support and Training – Vocational Training Framework 2022-2026
Capital City Partnership
Supplier(s)
12 suppliers
City of Glasgow College
CodeClan Ltd
Direct Partners Ltd
Edinburgh College
Forth Valley College
GTG Training Limited
GTS Solutions CIC
PEOPLEPLUS GROUP LIMITED
Raeburn Training Ltd
The Cyrenians Ltd
Training for Care
Triage Central Limited
GBP 9Awarded 22 April 2022Education and training services
Awarded contract
22WLS004 Independent Evaluator, Sustainable Steps Wales
The National Lottery Community FundSupplier(s) Severn Wye Energy Agency LtdGBP 80,000Awarded 21 April 2022Expiring 15 November 2027Project-management services other than for construction work
Awarded contract
Network Rail Infrastructure Monitoring Programme and Project Management Support
Network RailSupplier(s) Amey OW LtdGBP 4,823,467Awarded 20 April 2022
Awarded contract
Catering Services for Abbey Multi Academy Trust
RED BOX CONSULTANCY SERVICES LIMITEDSupplier(s) Caterlink Ltd t/a CaterlinkGBP 46,554.18Awarded 20 April 2022School meals
Awarded contract
Outsourced Security Services at The University of Southampton
University of SouthamptonSupplier(s) Noonan Services Group (UK) LtdGBP 10,500,000Awarded 19 April 2022Security services
Awarded contract
Delivery of PowerBI reporting suite for D365 Enterprise Asset Management solution
Bromford Housing Group LimitedSupplier(s) Objectivity LtdGBP 99,900Awarded 12 April 2022
Expired contract
Customer Services Transformation Support Services
Student Loans CompanySupplier(s) V4 SERVICES LIMITEDGBP 170,250Awarded 11 April 2022Expiring 31 March 2023Business and management consultancy and related services
Awarded contract
Security and Concierge
Notting Hill Housing TrustSupplier(s) SSG SUPPORT SERVICE GROUPGBP 1,184,016Awarded 11 April 2022Security services
Expired contract
22EIN008 Parliamentarian Survey
The National Lottery Community FundSupplier(s) IPSOS MORI UK LIMITEDGBP 189,840Awarded 8 April 2022Expiring 15 May 2025Survey services
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Awarded contract
S4S ~ Cluster 8 ~ Catering Tender
Services for Schools Ltd (S4S)Supplier(s) Caterlink Ltd t/a CaterlinkGBP 182,538.8Awarded 8 April 2022School catering services
Expired contract
22ENG002 Fulfilling Lives Film and Media Services
The National Lottery Community FundSupplier(s) SILVERFISH PRODUCTIONS LIMITEDGBP 27,951Awarded 7 April 2022Expiring 17 June 2022Information film production
Awarded contract
Responsive Repairs and Voids
Longhurst Group LtdSupplier(s) Morgan Sindall Property Services (trading as Lovell Partnerships, Fortem Solutions Ltd, Ian Williams LimitedGBP 149,760,697Awarded 5 April 2022Administration, defence and social security services
Awarded contract
LCRCA - Training Provider Framework
Liverpool City Region Combined Authority
Supplier(s)
10 suppliers
Halton Chamber of Commerce and Enterprise
Innovative Alliance Ltd
Manchester Business Training & Consultancy Ltd
Quantum Vantage Ltd
Rotunda Ltd
SquareOne Training
The Education and Skills Partnership Ltd
Three Dimensional Training
Training Unlimited
UK Learning Network Limited
GBP 26,000,000Awarded 4 April 2022Education and training services
Expired contract
Hook Parish Council Playground Inspections 2022 - 2024
HOOK PARISH COUNCILSupplier(s) Larkstel LtdGBP 20,000Awarded 1 April 2022Expiring 31 March 2024Recreational, cultural and sporting services
Awarded contract
Southeastern Customer Contact Centre Services 2022-2025
London and South Eastern Railway Ltd15,000,000Awarded 1 April 2022Customer services
Expired contract
Cambridgeshire County Council Blue Badge Eligibility Assessments
Cambridgeshire County CouncilSupplier(s) Access IndependentGBP 60,000Awarded 1 April 2022Expiring 31 March 2024Disability benefits
Awarded contract
Management and operation of Treliske Halls
University of PlymouthSupplier(s) Sanctuary StudentsGBP 1,634,110Awarded 1 April 2022Accommodation management services
Expired contract
Grid Sourced Energy (Gas)
Ministry of DefenceSupplier(s) Total Gas and Power LtdGBP 19,200,000Awarded 1 April 2022Expiring 31 March 2025Energy-efficiency consultancy services
Expired contract
Staff Travel Service - Transport for London
Transport for LondonSupplier(s) GT GetTaxi (UK) LtdGBP 16,000,000Awarded 1 April 2022Expiring 3 April 2025Transport services (excl. Waste transport)

Top buyers

Buyers ranked by total contract award volume for customer services.

View all buyers

BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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