Customer services

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1,790 Customer services awards found

Awarded contract
Provision for a customer relationship management (CRM) system
Torfaen County Borough CouncilSupplier(s) Abavus LtdGBP 336,695Awarded 1 March 2023Software package and information systems
Awarded contract
Fife Housing Group - Grounds Maintenance Contract
Fife Housing AssociationSupplier(s) GLENDALE COUNTRYSIDE LIMITEDGBP 23,479Awarded 1 March 2023Grounds maintenance services
Awarded contract
Provision for a customer relationship management (CRM) system
Torfaen County Borough CouncilSupplier(s) Abavus LtdGBP 336,695Awarded 1 March 2023Software package and information systems
Awarded contract
Learning and Development Services via a Dynamic Purchasing System
Isle of Wight CouncilSupplier(s) HTP Apprenticeship College LtdGBP 20,175Awarded 21 February 2023Education and training services
Awarded contract
COV - Corporate Workwear and Personal Protective Equipment Framework
Coventry City Council
Supplier(s)
4 suppliers
Bunzl UK Ltd
Chelmsford Safety Supplies Limited
Fleet Factors Ltd
SMI Group
584,000Awarded 17 February 2023Clothing, footwear, luggage articles and accessories
Awarded contract
Pool Academy ~ Catering Tender
Pool AcademySupplier(s) abm catering limitedGBP 722,924.1Awarded 14 February 2023School catering services
Expired contract
Provision of Customer Service Training Course
East West Railway Company LtdSupplier(s) Unthink LtdGBP 114,000Awarded 13 February 2023Expiring 13 February 2024Education and training services
Awarded contract
Coventry Cluster ~ Catering Tender
Cannon Park Primary SchoolSupplier(s) Atalian Servest trading as Catering Academy, abm catering limitedGBP 7,412,477.6Awarded 12 February 2023School catering services
Expired contract
HHT PTP CAM Suite - Proof of Concept (PoC) - Advanced Customer Services (ACS)
Department For Work and Pensions (DWP)Supplier(s) ORACLE CORPORATION UK LIMITEDGBP 1,300,000Awarded 10 February 2023Expiring 12 August 2023Software support services
Awarded contract
Supply and aftercare of callblocking equipment for consumers who are situationally vulnerable and are subject to scam and nuisance calls
Trading Standards South East LimitedSupplier(s) Truecall LtdGBP 463,000Awarded 10 February 2023Telecommunications equipment and supplies
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Awarded contract
Corporate and Contact Centre Telephony Services Tender
Slough Borough CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDGBP 1,000,000Awarded 10 February 2023Expiring 4 December 2027Radio, television, communication, telecommunication and related equipment
Awarded contract
HHT - PTP CAM Suite - Proof of Concept - Advanced Customer Services
Department For Work and Pensions (DWP)Supplier(s) ORACLE CORPORATION UK LIMITEDGBP 1,300,000Awarded 9 February 2023Software support services
Awarded contract
Catering Services for Huddersfield New College
RED BOX CONSULTANCY SERVICES LIMITEDSupplier(s) Impact Food GroupGBP 2,172,992.44Awarded 1 February 2023Catering services
Awarded contract
Crowdfunding Platform and Associated Services
Sport WalesSupplier(s) CrowdfunderAwarded 1 February 2023Sporting services
Awarded contract
The Supply and Maintenance of a Communications Infrastructure to include provision of Fixed Voice, SIP, VOIP and Hosted Service for Head Office, Administrative Offices & Waterford Training Centre
Waterford and Wexford Education and Training BoardSupplier(s) EircomAwarded 31 January 2023IP telephone services
Awarded contract
Renfrewshire.gov.uk Alpha phase
Renfrewshire CouncilSupplier(s) TPXimpact LimitedGBP 233,975Awarded 31 January 2023
Awarded contract
The Provision of Four ION Mobility Spectroscopic Trace Detection Systems
Office of the Revenue CommissionersSupplier(s) Smiths Detection Watford240,000Awarded 30 January 2023Detection and analysis apparatus
Awarded contract
Business Process Outsourcing Customer Services
Thames Water Utilities LimitedSupplier(s) TECH MAHINDRA LIMITED, EXL, Swiss Post Services Ltd63,000,000Awarded 30 January 2023Electronic message services
Awarded contract
The Provision of Four ION Mobility Spectroscopic Trace Detection Systems
Office of the Revenue CommissionersAwarded 26 January 2023Detection and analysis apparatus
Awarded contract
https://www.tnlcommunityfund.org.uk
The National Lottery Community FundSupplier(s) Cordis Bright LimitedGBP 248,024Awarded 26 January 2023Evaluation consultancy services

Top buyers

Buyers ranked by total contract award volume for customer services.

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BuyersCountValue

National Highways Limited
42
£4.9bn
Ministry of Justice
26
£1.8m
Crown Commercial Service
26
£80.6bn
HM Revenue & Customs (HMRC)
24
£361.5m
Department For Work and Pensions (DWP)
21
£25.4m
UK Shared Business Services - UKSBS
21
£2.5m
Water Services Regulation Authority (Ofwat)
20
£39.2m
The National Lottery Community Fund
18
£2.8m
London Borough of Hackney
17
£3.1m
Driver and Vehicle Licensing Agency
16
£14.4m

Trend over time

Notice volume for customer services published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer services.

View all suppliers

SuppliersCountValue

HAYS SPECIALIST RECRUITMENT LTD
31
£90.8m
Granicus-Firmstep Ltd
24
£10.8m
Capita Business Services Ltd
20
£516.3m
PricewaterhouseCoopers LLP
14
£90.8m
ORACLE CORPORATION UK LIMITED
14
£10.7m
CIVICA UK LIMITED
13
£88.0m
INSTITUTE OF CUSTOMER SERVICE
13
£351.3k
REED SPECIALIST RECRUITMENT LIMITED
12
£29.1m
Deloitte LLP
12
£84.7m
AtkinsRéalis UK Limited
11
£4.6m

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