Customer relationship management

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1,139 Customer relationship management notices found

Awarded contract
Provision of eFulfilment and Customer Relationship Management (CRM) Services
National Transport AuthorityAwarded 23 April 2021Communication software package
Expired contract
Back Office Software
Crown Commercial Service
Supplier(s)
31 suppliers
Advanced Systems Software and Solutions Ltd
ATOS IT SERVICES UK LIMITED
Bramble Hub Limited
Bravo Solutions Uk Ltd
Capita Business Services Ltd
Capita Secure Information Solutions Ltd
CIVICA UK LIMITED
Cloudthing
Deloitte LLP
EDUCATION SOFTWARE SOLUTIONS LTD
Fujitsu Services Ltd
GOSS INTERACTIVE LIMITED
IB BOOST LTD
Insight Direct (UK) Ltd
Iron Mountain (UK) PLC
Jadu Limited
Kainos Software Limited
Methods Business and Digital Technology Ltd
NHS Shared Business Services
ORACLE CORPORATION UK LIMITED
Palantir Technologies UK Ltd
PEGASYSTEMS LIMITED
QUANTIQ TECHNOLOGY LIMITED
SAP UK Limited
Shared Services Connected Limited (SSCL UK)
Softcat PLC
Sopra Steria Limited
Startraq Limited
TISSKI LIMITED
Total Enterprise Solutions
Workday Ltd
GBP 1,200,000,000Awarded 6 April 2021Expiring 17 April 2025Business transaction and personal business software package
Expired contract
CRM System Support
Gambling CommissionSupplier(s) ATOS IT SERVICES UK LIMITEDGBP 32,000Awarded 26 March 2021Expiring 31 March 2022Software support services
Expired contract
Clean Air Zones (CAZ) Central Service CRM Procurement
Department for Transport (DFT)Supplier(s) Deloitte LLPGBP 1,212,234.57Awarded 21 December 2020Expiring 3 January 2023Technical services
Closed tenderPublished 9 April 2021
Help to Grow Subsidy Discovery
Department for Business Energy and Industrial Strategy (BEIS)GBP 355,000Closing 23 April 2021
Expired contract
Corporate Customer Relationship Management System
North Yorkshire CouncilSupplier(s) Boxxe LimitedGBP 102,296Awarded 31 March 2019Expiring 31 March 2022Software-related services
Awarded contract
Integrated Housing Management System
West Kent Housing AssociationSupplier(s) CIVICA UK LIMITEDGBP 1,053,887Awarded 31 March 2021Software-related services
Expired contract
Agreement for the supply of Services and Software for the Implementation of a Customer Relationship Management System
Gosport Borough CouncilSupplier(s) Status ComputersGBP 8,928Awarded 1 April 2021Expiring 31 March 2022
Awarded contract
Digital Delivery
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) Kainos Software LimitedGBP 54,500,000Awarded 1 April 2021
Expired contract
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilSupplier(s) Modality Systems LtdGBP 483,143Awarded 12 March 2021Expiring 11 March 2026Interactive voice response software package
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Expired contract
Invitation to Quote: Customer Relationship Management System Pilot
Health Education EnglandSupplier(s) Trustmarque Solutions LtdGBP 49,980Awarded 1 October 2020Expiring 31 March 2022Software package and information systems
Expired contract
2021-001 - CRM Data Services Architecture
Office of Gas and Electricity Markets (Ofgem)Supplier(s) 6 POINT 6 LTDGBP 401,125Awarded 1 February 2021Expiring 31 July 2022Data services
Awarded contract
Rebuild of website, provision of new CMS and CRM and on-going support.
PSHE ASSOCIATIONSupplier(s) Deeson Group LtdGBP 212,250Awarded 2 February 2021Web server software development services
Expired contract
Provision of Digital Music, Audio, Visual and Associated Services (bereavement services)
Liverpool City CouncilSupplier(s) Vivedia LtdGBP 56,410Awarded 1 January 2021Expiring 31 December 2022Communication and multimedia software package
Awarded contract
Information Sharing Platform (ISP)
Counter Terrorism Policing Headquarters (CTPHQ)Supplier(s) AFFINITY DIGITAL (TECHNOLOGY) LIMITEDGBP 887,600Awarded 17 March 2021
Awarded contract
Student Recruitment and Conversion Service
University of YorkSupplier(s) Hobson's PLCGBP 1,300,000Awarded 16 March 2021Higher education services
Closed tenderPublished 16 March 2021
IT087 - CRM Solution for Marketing
Birmingham City UniversityGBP 1Closing 14 April 2021Sales, marketing and business intelligence software development services
Closed tenderPublished 15 March 2021
IT087 - CRM Solution for Marketing
Birmingham City UniversityGBP 1Closing 14 April 2021Sales, marketing and business intelligence software development services
Expired contract
CP1986-20 Scomis Group CRM Cloud Software
Devon County CouncilSupplier(s) Softcat PLCGBP 43,000Awarded 15 March 2021Expiring 14 March 2023Customer Relation Management software package
Awarded contract
GLLM CRM Consultancy Services 2021
Grwp Llandrillo MenaiSupplier(s) Vindico IcsAwarded 10 March 2021Computer support and consultancy services

Top buyers

Buyers ranked by total contract award volume for customer relationship management.

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BuyersCountValue

Department for International Trade
23
£29.7m
Crown Commercial Service
16
£55.6bn
The Office of Government Procurement
15
£145.1m
Department for Education
13
£17.2m
Crescent Purchasing Consortium (CPC)
12
£412.0m
Department for Environment, Food & Rural Affairs (DEFRA)
10
£113.1m
National Highways Limited
10
£253.0m
Kingston upon Hull City Council
10
£4.1m
University of Edinburgh
9
£36.8m
West Yorkshire Combined Authority
9
£750.0k

Trend over time

Notice volume for customer relationship management published over time.

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Suppliers ranked by total contract award volume for customer relationship management.

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